BOSS Scoring™ System
Front Desk Reference Manual
36 Accepting Payment
All keyboard users: you need to
use your mouse to select (click
on) the payment type.
2. In the right area of the screen, select the button corresponding to the
type of payment the customer is giving you. A dialog box pertaining
to the payment method appears. Choose any combination of the
following payment methods:
• Cash. Type the amount of cash the customer gives you in the
Amount Collected box. Click OK or press the Enter key.
• Credit Card. Type the amount due. You can also (optionally)
enter the credit card number, authorization number, and
expiration date. Click OK or press the Enter key
• Check. Enter the check amount. You can also (optionally) enter
the check number, driver's license number, and authorization
number. Click OK or press the Enter key.
• Gift Certificate: Enter the amount of the gift certificate, and
click OK or press the Enter key.
Note: If you have enabled Alternate Currency in Administrative Settings,
and if you are allowed to accept payment in that alternate currency, select
the currency from the Accept In: drop down list on each of the payment
method screens. See the Administrative Settings manual for more
information.
3. Type the amount and any other information the dialog box asks for,
and click OK or press the Enter key.
The amount you type into this dialog box appears in the white payment
box, which then displays the change due, if applicable. Similarly, if
the amount tendered is less than the amount due, select another
payment method until the total bill is paid.
If your center accepts change in an alternate currency, a dialog box
appears, requiring you to select the currency in which you will give
change. Select the currency (Primary or Secondary), and press OK.
See your Administrative Settings manual for more information on
Alternate Currencies.
Basic keyboard users: You can
press CTRL+D, or you can use
your mouse to click
at this
point. Customized keyboard users
have this button on their keyboards.
4. When full payment has been given, press to return to the Main
screen.
Providing Refunds
Depending on the permissions that have been assigned to your user ID, you
can provide a refund for any item pre-paid by a customer. Basically, Front
Desk treats refunds as “negative sales.”