BOSS Scoring™ System
Front Desk Reference Manual
38 Accepting Payment
Basic keyboard users: You can
press CTRL+D, or you can use
your mouse to click
at this
point. Customized keyboard users
have this button on their keyboards.
8. After you have refunded the money, press to return to the Main
screen.
Refunding A Game
To refund a game:
1. Select the lane(s) on which the refund is due, and press Check-
Out (CTRL+8). The Check-Out screen appears.
Keyboard users: Use your arrow keys to
move up and down the line item list.
2. Select the line item (on the left of the screen) you want to refund.
Basic keyboard users: You can press
CTRL+D, or you can use your mouse to
click
at this point. Customized
keyboard users have this button on their
keyboards.
3. Press . The Cash screen appears. Notice that a Refund button
next to the Games Bowled field is enabled.
Note: The Refund button is present only if the number of prepaid
games or minutes is greater than what was actually bowled.
Basic keyboard users: You must use
your mouse to select (click on) Refund.
4. Press the Refund button. A dialog box appears, requiring you to
enter a quantity and/or amount to refund.
5. Enter the quantity and/or amount to refund, and select OK or press
the Enter key on your keyboard.
6. In the Payment area, select the payment method in which the
refund will be given. A dialog box appears, requiring you to enter
an amount.
If your center accepts alternate currency, a dialog box appears,
requiring you to select the currency in which you will give the
refund. Select the currency (Primary or Secondary), and press
OK. See your Administrative Settings manual for more information
on Alternate Currency.
7. Refund the money due.
Basic keyboard users: You can
press CTRL+D, or you can use
your mouse to click
at this
point. Customized keyboard users
have this button on their keyboards.
Press to return to the main screen. The lane is now checked
out.
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