15
Troubleshooting
If you have any problems with your appliance, you should check the
troubleshooting prior to calling Amica Customer Care, to prevent
unnecessary service calls and potential cost. Contact details for
Amica Customer Care are on the rear cover of this manual.
If the appliance is not working, check the following;
• There is power to the appliance.
• The thermostat dial is not set to the o position ‘•’.
• The house fuses are intact and the fuse in the plug has not blown.
• The plug socket is functioning correctly. To check this, plug another
electrical appliance in to see if the socket is working.
If the appliance is working, but not very well, check the following;
• The appliance is not overloaded.
• The thermostat is set to an appropriate level. For a fully loaded
appliance, a higher setting (e.g 4 or 5) is better.
• The doors are closing properly.
• The cooling system at the rear of the appliance is clean and free of
dust, and not touching the rear wall.
• There is enough ventilation at the side and rear (p18).
If there is water in the lower part of the refrigerator compartment,
check the following:
• There are no items touching the rear wall of the appliance. If there
are, adjust their position so that they no longer touch it.
• Check that there is some resistance when opening the door of the
appliance. If it opens at the slightest touch it may mean that the
door seal needs to be replaced.
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