915 Walsh Avenue / Santa Clara, CA 95050 (877) 801-0370 amqsolutions.com
troubleshootingGUIDE
ACTIV-Pro sit-to-stand table
If your issue persists, please contact AMQ Customer Care
at cc@amqsolutions.com or (877) 801-0370.
The table always stops at the same position, before reaching maximum height
Evaluation Solution
Has the system been programmed to this specific
height?
Perform resetting.
Is the table at its highest position? When the table has reached the maximum height, it
can only run downwards.
The table could be overloaded. Remove some of the load and perform again.
Not all columns run when you run the table downwards
Evaluation Solution
The column that does not run could be defective or
the cable connection for the column is not ok.
Check all connections, then perform resetting.
If a column will not run upwards after resetting,
it is defective; contact us for a warranty kit.
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