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AMS EPIC SENSIT 3 User Manual

AMS EPIC SENSIT 3
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L0190D
i
AUTOMATEDMERCHANDISINGSYSTEMSINC.
255WESTBURRBLVD.
KEARNEYSVILLE,WV25430
(304)7256921
(304)7256983FAX
www.amsvendors.com
info@amsvendors.com
INTERNATIONALA.M.S.SDERLDECV
KM.9CARR.ALCASTILLONO.8200
MPIO.DEELSALTO,JAL.MEXICO45680
523336880717
523336881314FAX
www.amsint.com.mx
servicio@amsint.com.mx
SENSIT 3 OPERATION AND SERVICE MANUAL
Glass Front Vendor
TM
L0190 REV D

Table of Contents

Questions and Answers:

AMS EPIC SENSIT 3 Specifications

General IconGeneral
ManufacturerAMS
TypeVending Machine
ModelEPIC SENSIT 3
TechnologySensit Guaranteed Delivery System
CapacityVaries based on configuration
Payment OptionsCash, Coin, Credit/Debit Card
DisplayLCD
Power Requirements115 VAC, 60Hz
DimensionsVaries by configuration
WeightVaries based on configuration
ConnectivityTelemetry options available (depending on installed system)

Summary

Limited Warranty

Introduction

Model Identification

Serial plate information for service and parts, detailing manufacturer, model, and specifications.

Sensit 3 System

Description of the vend-sensing system, highlighting benefits like guaranteed delivery and instant refunds.

General Specifications

Details on operating environment, cabinet dimensions, weight, capacity, and power requirements.

MDB Peripheral Levels Supported

Supported MDB device levels for coin changers, bill validators, and cashless devices.

Merchandiser Configurations

Tray Column Positions

Instructions on configuring tray columns, including dividers and motor placement for snacks and candy.

Available Helices

A list of available helix part numbers, types, and pitches for product dispensing.

Safety

Safety Precautions

General safety practices and personal protective equipment recommendations for servicing.

High Voltage Contact

Hazards of high voltage, outlet testing, and power disconnection procedures.

Grounding

Importance of proper grounding, outlet checks, and reconnecting ground wires after servicing.

Helix Motion and Jamming

Hazards from vend motors, jammed helices, and essential service precautions.

Vendor Tipping

Risks associated with vendor tipping due to weight and necessary stability precautions.

Ground Fault Circuit Interrupter

Information on GFCI compliance with UL 943 and ANSI/UL 751 standards.

Vendor Systems and Components

Sensit 3 System Operation

Explanation of the Sensit 3 system, vend motor operation, and credit handling.

Control Board

Location and function of the control board, firmware upgrades, and DEX jack.

Vend Sensor

Description of primary and secondary sensors and essential handling precautions.

Dashboard

Components including validator/reader locations, coin box, display, and keypad.

Vend Motors

Description of Sensit 3 and Sensit II vend motors and their characteristics.

Vendor Preparation and Installation

Confirming Power at Outlet

Procedures for checking outlet suitability and voltage for US/Canada and international locations.

Vendor Preparation

Shop preparations including inspection for shipping damage and using shipping boards.

Mounting and Connecting Bill Validators and Card Readers

Steps for mounting and connecting MDB bill validators and card readers.

On-Site Installation

Procedures for removing shipping boards and moving the vendor through doors.

Leveling the Vendor

Instructions for leveling the vendor for safe operation and proper coin handling.

Tray Adjustment and Configuration

Snack and Candy Tray

Procedures for removing and installing snack and candy trays.

Tray Vertical Positions

Steps for adjusting the vertical position of trays in 1/2 inch increments.

Tray Column Positions

How to configure tray columns, dividers, and motor placement.

Changing Helices

Procedures for removing and installing helices from vend motors.

Helix Home Position

Ensuring helices are in the home position and how to adjust them.

Service Programming

Service Mode

How to access and navigate the service mode of the control board.

Error Codes

How errors are displayed, viewed, and cleared, with emphasis on correcting the cause.

Accounting Data

Accessing limited sales data directly on the vendor display.

Fill/Dispense

Function to add coins to the changer or dispense coins from it.

Delayed Sales

Delaying sales for specific selections to allow products to settle or cool.

Price Settings

Procedures for setting prices, including applying them to selections, trays, or the entire vendor.

MDB (Multi-Drop Bus) Settings

Various operational features selectable via MDB settings.

Options

Customization options including message, prize, language, speech, and serial number.

Sales Blocking

Setting time periods to block or exempt specific selections from vending.

Clock Settings

Settings for time, date, daylight savings, and clock format.

Maintenance

Firmware Updates

Procedure for upgrading firmware using a micro SD card.

Recording DEX Data on SD Card

Saving DEX data to a microSD card for later analysis.

Cleaning the Vendor Exterior

Instructions for cleaning the vendor's exterior using mild cleaners.

Replacing the Power Cord and GFCI Test

Procedures for replacing a damaged power cord and testing the GFCI.

Troubleshooting

Error Codes – Causes and Solutions

Table listing error codes, causes, and solutions for troubleshooting.

Clearing Jammed Motor

Procedure to clear jammed motor errors by accessing Tray Setup.

Machine Troubleshooting Chart

Chart for quick remedies for electrical and mechanical failures based on symptoms.

Supported DEX Fields

Optional Equipment

Kit, Candy Pusher

Candy pusher kit for tall candies.

Kit, Helix Splitter

Helix splitter kit to divide coils and increase capacity.

Kits, Cup Rail

Cup rail kits for providing a flat surface for rigid packages.

P/N 20786, Harness, Chip Programming

Harness for speech hardware and software.

Service Menu Map

Service Mode

Instructions to enter and navigate the service mode.

MDB Settings

List of available MDB settings for vendor configuration.

Options

Customization options including message, prize, language, and speech.

Clock Settings

Settings for time, date, daylight savings, and clock format.

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