What to do if AMS Vending machine says 'JAM BILL'?
If your AMS Vending machine displays 'JAM BILL', it means a bill is jammed. The solution is to carefully remove any jammed bills from the bill acceptor.
What to do if my AMS Vending machine displays 'STK FULL'?
If your AMS Vending machine shows 'STK FULL', it indicates that the stacker is full. To resolve this, you should empty the stacker.
What to do if AMS Vending machine displays 'SENSIT BLOCKED'?
If your AMS Vending machine displays 'SENSIT BLOCKED', it means the vend sensor is blocked or the lens is fogged. Clear any obstructions from the path of the sensor to resolve this issue.
Why is my AMS Vending machine showing 'CHUTE' error?
The 'CHUTE' error on your AMS Vending machine indicates that no coins have been accepted for a period of time. This is usually caused by obstructions in the coin chute. Clear any obstructions from the coin chute to solve the problem.
What to do if my AMS Vending machine displays 'JAM TUBE'?
If your AMS Vending machine displays 'JAM TUBE', it indicates a jammed coin tube. To fix this, clear any obstructions from the coin tube.
What to do if my AMS Vending machine displays 'X STUCK'?
If your AMS Vending machine displays 'X STUCK', it means that keypad selection button X has been depressed for more than 2 minutes. To resolve this: 1. Clear any obstructions or dirt from around the selection buttons. 2. Make sure the buttons can move freely. If the issue persists, consider replacing the keypad.
What to do if my AMS Vending machine displays 'SENSIT DISCONNECTED'?
If your AMS Vending machine displays 'SENSIT DISCONNECTED', it means the vend sensor is disconnected. Check all sensor harness connections to resolve this.
Why does my AMS Vending machine show 'HOME ERROR'?
The 'HOME ERROR' on your AMS Vending machine indicates a motor switch problem. To troubleshoot this: 1. Check for the correct motor type. 2. Check for proper connections. 3. Check for the correct motor set-up.
What to do if my AMS Vending machine displays 'JAMMED CARD'?
If your AMS Vending machine displays 'JAMMED CARD', it means that a card is stuck in the card reader. To fix this, clear the jammed card from the card reader.
What does 'INVALID CARD' mean on my AMS Vending machine?
If your AMS Vending machine displays 'INVALID CARD', it means the card being used is not valid. Try using a different card.
Serial plate information for service and parts, detailing manufacturer, model, and specifications.
Description of the vend-sensing system, highlighting benefits like guaranteed delivery and instant refunds.
Details on operating environment, cabinet dimensions, weight, capacity, and power requirements.
Supported MDB device levels for coin changers, bill validators, and cashless devices.
Instructions on configuring tray columns, including dividers and motor placement for snacks and candy.
A list of available helix part numbers, types, and pitches for product dispensing.
General safety practices and personal protective equipment recommendations for servicing.
Hazards of high voltage, outlet testing, and power disconnection procedures.
Importance of proper grounding, outlet checks, and reconnecting ground wires after servicing.
Hazards from vend motors, jammed helices, and essential service precautions.
Risks associated with vendor tipping due to weight and necessary stability precautions.
Information on GFCI compliance with UL 943 and ANSI/UL 751 standards.
Explanation of the Sensit 3 system, vend motor operation, and credit handling.
Location and function of the control board, firmware upgrades, and DEX jack.
Description of primary and secondary sensors and essential handling precautions.
Components including validator/reader locations, coin box, display, and keypad.
Description of Sensit 3 and Sensit II vend motors and their characteristics.
Procedures for checking outlet suitability and voltage for US/Canada and international locations.
Shop preparations including inspection for shipping damage and using shipping boards.
Steps for mounting and connecting MDB bill validators and card readers.
Procedures for removing shipping boards and moving the vendor through doors.
Instructions for leveling the vendor for safe operation and proper coin handling.
Procedures for removing and installing snack and candy trays.
Steps for adjusting the vertical position of trays in 1/2 inch increments.
How to configure tray columns, dividers, and motor placement.
Procedures for removing and installing helices from vend motors.
Ensuring helices are in the home position and how to adjust them.
How to access and navigate the service mode of the control board.
How errors are displayed, viewed, and cleared, with emphasis on correcting the cause.
Accessing limited sales data directly on the vendor display.
Function to add coins to the changer or dispense coins from it.
Delaying sales for specific selections to allow products to settle or cool.
Procedures for setting prices, including applying them to selections, trays, or the entire vendor.
Various operational features selectable via MDB settings.
Customization options including message, prize, language, speech, and serial number.
Setting time periods to block or exempt specific selections from vending.
Settings for time, date, daylight savings, and clock format.
Procedure for upgrading firmware using a micro SD card.
Saving DEX data to a microSD card for later analysis.
Instructions for cleaning the vendor's exterior using mild cleaners.
Procedures for replacing a damaged power cord and testing the GFCI.
Table listing error codes, causes, and solutions for troubleshooting.
Procedure to clear jammed motor errors by accessing Tray Setup.
Chart for quick remedies for electrical and mechanical failures based on symptoms.
Candy pusher kit for tall candies.
Helix splitter kit to divide coils and increase capacity.
Cup rail kits for providing a flat surface for rigid packages.
Harness for speech hardware and software.
Instructions to enter and navigate the service mode.
List of available MDB settings for vendor configuration.
Customization options including message, prize, language, and speech.
Settings for time, date, daylight savings, and clock format.
General| Manufacturer | AMS |
|---|---|
| Type | Vending Machine |
| Model | EPIC SENSIT 3 |
| Technology | Sensit Guaranteed Delivery System |
| Capacity | Varies based on configuration |
| Payment Options | Cash, Coin, Credit/Debit Card |
| Display | LCD |
| Power Requirements | 115 VAC, 60Hz |
| Dimensions | Varies by configuration |
| Weight | Varies based on configuration |
| Connectivity | Telemetry options available (depending on installed system) |
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