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ANCHOR AUDIO RETURN AUTHORIZATION PROCEDURES
• In all cases, dealers and end users must first obtain approval from Anchor Audio for
any product they are attempting to return to Anchor Audio. Upon approval, a Return
Merchandise Authorization (RMA) number will be issued by the Anchor Audio Customer
Service Department and must accompany all products returned. Clearly note the RMA
number on the outside of the box.
• Products returned without approval and an RMA number may be returned to the sender.
• The RMA expires 30 days from date of issue. Any product received after 30 days of the
RMA issue date will be returned to sender.
• Products returned must include a RMA number. Product received without an RMA num-
ber visibly seen on the box will incur a $25 processing fee.
• Customer will incur the cost of shipping product to Anchor Audio for any reason. Under
warranty repair and/or replacement, Anchor Audio will incur the freight cost to return
product to the dealer or customer within the continental U.S.A.
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