Andonstar AD409-Pro - Warranty Card

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8. The measurement software does not display the image or display a black screen?
1) Confirm that the microscope is connected to the computer and select “PC Camera”.
2) Use the USB cable instead of the power cable.
3) Check that the computer privacy setting is on.
4) Check if the system is missing Microsoft. Net Framework 4.0 and Microsoft Visual C++ 2010 runtime.
Try downloading multiple C++ runtimes.
5）Change other USB interface or other computer to test it.
9. Why can't the image be displayed after connecting an HDMI monitor？
Please check the microscope and HDMI cable, or try to replace the monitor.
Warranty Card
Warranty Card
User’s name
：
Address
：
Phone number：
Post code：
email：
Model name：
Purchase date：
Fault feedback：
Date：
Fault：
Notice：
Our warranty doesn’t cover：
1
If users can not provide the purchase proof or the Warranty.
2
If users use it in an improper environment or conditions, such as incompatible power supply, hot
and humid environment etc.
3
If the fault caused by accident, oversight, misoperation or natural disasters etc.
4
If the fault caused by people who are not belong to authorized organizations of our company during
repacking, repair, dismantle, Or if users repack, repair or dismantle the device not following our
advice.
5
Out of warranty period.