FAQ
Q1: What is the max power output of the AC output ports?
The AC output ports can deliver a maximum of 300W rated power to connected devices. It can also support up to 600W
with SurgePad™.
Q2: Can Anker SOLIX C300 Portable Power Station power a CPAP machine?
Yes.
Q3: What should I do when using a solar charger to charge Anker SOLIX C300 Portable Power Station?
The solar input supports an 11-28V solar charger with an XT-60 connector. We recommend using Anker 100W/60W Solar
Panel for the best compatibility.
Q4: Can the USB-C ports be used to charge Anker SOLIX C300 Portable Power Station (input only) or are they output
only?
The USB-C1 and USB-C3 ports are output only. The USB-C2 supports output and input.
Q5: How do I reset Anker SOLIX C300 Portable Power Station?
If your power station isn't working correctly, insert a paper clip or pin into the reset hole for 1 second for a factory reset. If
the power station still doesn't work, please contact support@anker.com.
C1:15W C2:140W C3:140W
A:12W
C1:15W C2:140W C3:140W
A:12W
Q6: Why is the power station not working after it hasn't been used for a long time?
If the power station is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead
to a quick discharge. This often leads to poor conductivity and a reduced battery lifespan that causes the battery not to
work.
Q7: How should I store and maintain the power station?
When storing your portable power station, please make sure that you:
1) Turn o the main power button.
2) Store the power station in a dry and cool environment.
3) Check the remaining battery capacity each week. If the battery level is below 30%, fully charge the power station. Don't
forget to charge it to 100% once every 3 months.
Q8: Does the power station have to be used upright?
Yes, the product needs to be used and stored upright.
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