AOC C27G2ZU User Manual

21
Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly
connected to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the VGA cable)
Check the VGA cable connection.
(Connected using the HDMI cable)
Check the HDMI cable connection.
(Connected using the DP cable)
Check the DP cable connection.
* VGA/HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.

AOC C27G2ZU Specifications

General

Color	black/red, multi
Screen Type	led
Tiltable	yes
Wall Mount	100mm x 100mm
Touch Screen	no
Webcam	no
OS Compatibility	windows, mac, linux
Screen Size	27 inches
Panel Type	va
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	165hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	1 milliseconds
Brightness	250 candela per square meter
Contrast Ratio	80, 000, 000:1
Synchronization	freesync premium (amd adaptive sync)
Horizontal Scan Rate	178 kilohertz
HDR	no
Built-In Speakers	no
Interface Connectors	1 x displayport 1.2, 1 x vga
HDMI Ports	2
USB Type B Ports	0
Display Port Inputs	1
Mini Display Port	0
DVI	0
Thunderbolt Ports	0
Headphones Output	yes
Voice Assistant	no
Power Saving Mode	0.5 watts
Power Consumption	31 watts
Height with Stand	15.69 inches
Width with Stand	24.1 inches
Depth without Stand	2.9 inches
Height without Stand	14.46 inches
Net Weight without Stand	11.9 pounds