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WARNING! When there is no ow, the water in the cell will become warm, as
the UV disinfection system lamp is always on. To remedy this, run cold water tap
anywhere in the house for a minute to ush out the warm water.
As the system requires time to reach its full operating capacity, please allow the disinfection system to operate
3-5 minutes prior to using the water from unit. In addition, to clear any air or debris form the system, open the
faucet and allow water to run through the disinfection system for 2-3 minutes.
Troubleshoong Guide
CAUTION: When performing any work on the disinfecon system unplug the unit rst and
never look directly at the burning UV lamp.
SYMPTOM POSSIBLE CAUSES REMEDY
PRESSURE
DROP
The sediment pre-lter is
clogged
Replace lter cartridge with appropriate
ve micron cartridge. NOTE: Check source
of water supply as uctuations may occur in
source pressure
HIGH
BACTERIA
COUNT
Quartz sleeve is stained
or dirty
Clean sleeve with scale cleaner and
eliminate source staining problem
The UV lamp is spent Replace UV lamp
Change in feedwater
quality
Have the source water tested to ensure it
is still within the allowable parameters for
use with this unit
Contamination after
disinfection system
It is imperative that the efuent water
stream be shocked with chlorine after the
water leaves the disinfection system the
disinfection system must have a bacteria
free distribution system to work effectively
WARM
PRODUCT
WATER
Common problem caused
by infrequent use
Run water
WARM WA-
TER APPEARS
“MILKY”
Caused by air in the water
lines
Run water until air is purged
UNIT
LEAKING
WATER
Problem with O-ring seals
(on gland nuts and/or
sensor probe on monitored
units)
Ensure the O-ring is in place, check for cuts
or abrasions, clean O-ring, moisten with
water and re-install, replace if necessary
Condensation on reactor
chamber caused by
excessive humidity
Check location of disinfection system and
control humidity
Inadequate inlet/outlet
port connections
Check thread connections, re-seal with
Teon tape and re-tighten