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Aquatic Infinity - User Manual

Aquatic Infinity
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Note: Read all instructions before proceeding with installation.
All specifications are ± 1/4’’ and are subject to change without notice. Dimensions listed in inches (mm).
Installer: This booklet must be given to the product owner. Please add important information below.
Model # ___________________________________ Purchase Date ___________________________________
Serial # ___________________________________ Distributor ___________________________________
OWNER’S MANUAL &
INSTALLATION GUIDE
INFINITY

Table of Contents

Questions and Answers

  • W
    wstuartAug 20, 2025
    What to do if my Aquatic Infinity motor does not start?
    • S
      Scott SmithAug 20, 2025
      If the motor of your Aquatic Hot Tub does not start, here are a few things to check: * First, verify that the GFCI or circuit breaker is in the ON position. If it's off, reset the GFCI. * Check for disconnected or defective wiring and reconnect if needed. If these steps don't resolve the issue, it could be due to blown fuses, a locked motor shaft, burned-out motor windings, a defective starting switch, or low voltage. In these cases, it is recommended to contact your electrician or Aquatic for assistance.
  • H
    Hector DanielsAug 22, 2025
    Why does my Aquatic Infinity motor overheat and trip the protector?
    • B
      Brittney HartAug 22, 2025
      If the motor of your Aquatic Hot Tub is overheating and tripping its protector, it could be due to several reasons: * Low voltage: Contact your electrician to check the voltage supply. * Inadequate ventilation: Refer to your installer/dealer to ensure proper ventilation around the motor. * Wiring too small: Contact your electrician to verify the wiring size.
  • J
    Jeremy RoblesAug 25, 2025
    What to do if my Aquatic Infinity Hot Tub air bath system does not operate?
    • R
      Robert VasquezAug 25, 2025
      If the air bath system in your Aquatic Hot Tub isn't working, try these steps: * Ensure the air blower has power by resetting the circuit breakers and GFCI if they've tripped. * Make sure the blower control box is fully plugged into the outlet. * Check that the control panel connector is securely connected to the controller box, and the blower motor is connected to the control box. Reconnect if necessary.
  • C
    Chase MoralesAug 26, 2025
    What to do if my Aquatic Infinity Hot Tub pump delivers no water?
    • W
      William GentryAug 26, 2025
      If your Aquatic Hot Tub pump isn't delivering water, consider the following: * Ensure the jets are open. * Check the suction screen for any clogs that could be causing air leakage into the suction system. * Inspect the impeller for clogs and clean it if necessary.
  • A
    alicialopezAug 28, 2025
    Why does my Aquatic Hot Tub circuit breaker trip repeatedly?
    • W
      William FowlerAug 28, 2025
      If the circuit breaker for your Aquatic Hot Tub is tripping repeatedly, it could be due to a defective breaker, a short circuit, or too many items connected to the same circuit. It is recommended to change out the breaker or refer to your installer/dealer.
  • T
    Tina MooreAug 30, 2025
    Why is my Aquatic Hot Tub pump so noisy?
    • J
      Jessica KimAug 30, 2025
      A noisy pump and motor in your Aquatic Hot Tub can stem from several issues: * Worn motor bearings: Contact Aquatic for assistance. * Pumps touching a stationary object: Refer to your installer/dealer. * Suction line partly plugged: Clean and unplug the suction line. * Pump not supported properly: Contact Aquatic. If you have a remote blower/pump, refer to installer/dealer.
  • K
    kellymckenzieSep 1, 2025
    How to fix low pump capacity in my Aquatic Infinity Hot Tub?
    • C
      Christopher AllenSep 1, 2025
      If your Aquatic Hot Tub has low pump capacity, it might be due to: * A partly plugged suction or discharge line: Clean and unplug the lines. * The pump running at reduced speed: See 'Motor does not reach full speed.' * A clogged impeller: Clean and unplug the impeller.
  • J
    Jonathan BrownSep 2, 2025
    What to do if my Aquatic Hot Tub blower turns off by itself?
    • A
      angela77Sep 2, 2025
      If the blower in your Aquatic Hot Tub turns off by itself or before the time elapses, it could be due to the blower motor overheating and the thermal protection device deactivating the motor (possibly due to low voltage) or a tripped GFCI. Check that the blower has sufficient ventilation, and that the intake to the blower is not blocked, clear and allow motor to cool down. (Check service & wire size.) If the GFCI tripped, refer to installer/dealer.
  • A
    Amy StewartSep 4, 2025
    Why is my Aquatic Infinity Hot Tub motor not reaching full speed?
    • A
      Anthony WyattSep 5, 2025
      If your Aquatic Hot Tub motor is not reaching full speed, it could be due to low voltage or wiring that is too small. Contact your electrician to address these issues.
  • F
    Frank GraySep 6, 2025
    What causes vibration noise in my Aquatic Hot Tub?
    • K
      Kristi ClineSep 6, 2025
      Vibration noise in your Aquatic Hot Tub can be caused by the tub or its plumbing touching a tile or wall, or the pump touching the framing. Refer to your installer/dealer to resolve these issues.

Summary

Product Warranty Registration Information

Activating Product Warranty

Steps to register the product to activate the warranty and contact information.

Important Safety Instructions

Installation Instructions

Pre-Installation Procedures

Steps to follow before commencing the installation of the whirlpool bath unit.

Structural Preparation

Guidelines for preparing the floor and framing for the whirlpool installation.

Factory Installed Tile Flange

Instructions for installing the whirlpool bath unit with a factory-installed tile flange.

Plumbing

Procedure for connecting waste, overflow, and water valves for the whirlpool.

Rough-In Measurements

Specifications and measurements for site preparation and structural building.

Fast Fill Waterfall Spout

Details on connecting the Fast Fill Waterfall Spout to hot and cold water valves.

Electrical Installation

Instructions for wiring the whirlpool to the power supply, including GFCI requirements.

Operation Instructions

Bathside Control Systems

Overview of the whirlpool's control panel and its components.

KeyPad A Functions

Details on how to use each button on the KeyPad A control panel.

Advanced Programming

Information on configuring and saving custom user presets for the system.

Jet Operations

Instructions for cleaning, adjusting pressure, and removing/replacing jets.

Shiatsu Back Jetting System

Details on how to adjust pressure and remove/replace jets in the Shiatsu system.

Pressure Plus Jets

How to adjust pressure, remove, and replace Pressure Plus jets.

Pressure-Flo Hydrotherapy Jets

Instructions for adjusting pressure and direction, and removing/replacing Pressure-Flo jets.

Whirlpool User Information

FCC Consumer Information

Information regarding radio frequency energy and potential interference with electronics.

Tub Care

System Maintenance and Cleaning

Procedures for cleaning the whirlpool, air bath, and system purging.

Surface and Jet Cleaning

Methods for cleaning the acrylic surface and removable jets.

Surface Scratch Removal

Methods for removing minor and deeper scratches from the acrylic tub surface.

Repair Services

Information on obtaining service and warranty repairs from qualified technicians.

Water Quality

Microbiological Quality

Information on microbes, fungi, mold, and bacteria affecting water quality.

Chemical Quality

Discussion of chemicals in water like salts, calcium, magnesium, copper, and iron.

Water Treatment and Cleaning

Recommendations for treating water quality issues and using cleaning agents.

Troubleshooting Guide

Infinity Series Replacement Parts Map

Infinity Series Replacement Parts List

Aquatic Limited Lifetime Warranty

Warranty Scope and Terms

Details on covered products and specific warranty durations for components.

Claims, Remedies, and Exclusions

Steps for claims, remedies, what consumers must do, and warranty exclusions.

General Warranty Information and Legal

Covers legal rights, implied warranties, and exclusion of incidental damages.

Aquatic Infinity Specifications

General IconGeneral
BrandAquatic
ModelInfinity
CategoryHot Tub
LanguageEnglish

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