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•Failed to access the Live video, prompts offline?
1. Please ensure the camera is in the power-on state: camera
network indicator will on.
2. Check the WiFi network is in good condition and restart
the router.
3. Try to move the camera near the router, and check again.
4. Delete the camera from Arenti APP ad add it again.
Confirm the APP and camera firmware are the latest
versions.
If these doesn't work, please contact support@arenti.com.
Precautions
•The applicable working temperature of this product is -20℃
~50℃, please do not use it in an environment where the
temperature is too high or too low use this product.
• This product is a precision electronic product, please do not
use it in an environment that is too humid or may cause the
product to enter the water, so as not to affect the normal use.
• To use this product better, avoid the front and side of the
lens close to the glass, white walls, etc. light objects, so as not
to cause the picture to be bright near, dark, or whitish in the
distance.
• Please make sure that the camera is installed within the
range covered by Wi-Fi signal, and placed as far as
possible on the location where the signal is better, and try
to install it away from metal and microwave ovens that
may affect the signal.
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