www.argonaudio.com
14.2 Troubleshooting
product turn off by
standby function
burbling/intermittent
Rescan local (high-strength) stations only
For DAB, check local coverage
DAB: ‘No stations
available’ message
As above then rescan stations.
network
Check that network is working between a
computer and the router
access to listed
MAC addresses
Obtain the Stream3M MAC address from
Menu > System settings > Network >
View settings and add to router list.
Note: Stream3M has separate MAC
addresses for wired and wireless networks;
only the current network adaptor method
address is displayed, but the other address
can be obtained by changing the first pair of
digits between ‘00’ (wireless) and ‘02’ (wired)
Insufficient Wi-Fi
signal strength
Check distance to router; see if a computer
can connect to the network in this location
Unknown
encryption method
Change encryption method on router.
Stream3M supports WEP, WPA and WPA2
configuration
Setup network manually through Menu >
System settings > Network > Manual
access
Check the following ports are open on the
router: UDP and TCP ports 80 and 123;
Windows shares: ports 135 – 139 and 445.
Windows Media Player: varies – non-Microsoft
firewalls may require configuration for UPnP.
Internet
Check that Internet is working for a computer
connected to the same network
access
Check the following ports are open: UDP and
TCP ports 80 and 123;
Some Internet radio stations may require
additional ports to be opened.
Internet radio station
broadcasting,
overloaded or
insufficient
Try other stations; try listening on computer
via Internet radio portal website; try later.
using unknown
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