Antenna Analyzer AIM4170 page 55
Terms and Conditions
ORDERING: visit our on-line store at www.arraysolutions.com/pricelist.htm or phone
us at (972) 203-2008 (9:00-4:00 CST) to order. More information on ordering is shown
below.
UPGRADES: Software upgrades are available at no cost. This includes programs for
both the analyzer controller and the PC.
Check the website: w5big.com/prog_update.htm for the latest version of the program
and the latest application information.
POLICIES AND WARRANTIES:
Products Manufactured By Array Solutions - Limited Warranty
Believe it or not we have a lifetime warranty on products we manufacture. We warrant
the functioning of the product as designed. If it fails to function as designed, we will
repair or replace it free of charge as long as you, the original purchaser, own it and it was
not damaged from lightning, other act of God or other casualty. We reserve the right to
make that determination. We will photograph the evidence of such non-covered damage
and will be happy to show it to you. We will listen to any reasonable argument on your
behalf to alter our opinion and do our best to reach a mutually agreeable solution. You
must pay for shipping charges both to and from us.
Procedure for Obtaining Warranty Service
If you have any doubts as to whether a problem is with our product or somewhere else in
your system, please call us at our below listed telephone number. No one else besides us
is authorized to perform our warranty obligations. If you are sure the problem is with our
product, just ship it to our factory address. Please follow the packaging procedure
explained below under "ALL REPAIRS." We will not make a warranty repair unless you
include a copy of your purchase receipt, so please include it with the product to be
repaired.
This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state.
Products Not Manufactured By Array Solutions - Manufacturer's Warranty Only
We do not warrant other products we sell. They are warranted by the original
manufacturer. Please follow the manufacturer's policies and procedures for warranty
service to insure the best and quickest service.
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