Antenna Analyzer AIM4170 page 58
We have experienced some long deliveries to certain countries like Spain, Portugal, Italy
and some South American countries. We may insists on using a shipping service such as
UPS, DHL, FEDEX, or Freight Forwarder for certain countries or large orders due to past
losses in your country.
SHIPPING TO Array Solutions: When you ship your equipment for service it is
important that it is packaged properly. Use the original box and packing material if
possible. If you do not have the original box, wrap the equipment well with bubble wrap
then place this in a box with adequate packing material. All equipment should then be
placed in a second box with packing material to help ensure its safe arrival to us. Please
be sure to insure your package for its value. Array Solutions will not be responsible for
equipment that is damaged in shipment to us.
CUSTOMER INFORMATION: Array Solutions does not sell, rent, lease or trade
customer information with any other company.
LIMITATIONS OF LIABILITY: Except as expressly stated herein, Array Solutions.
makes no representations or warranties, either express or implied, of any kind with
respect to products sold on the Array Solutions website, including but not limited to,
merchantability and fitness for a particular purpose. You agree that the sole and exclusive
maximum liability that Array Solutions has arising from any product sold on the Array
Solutions web site shall be the price of the product ordered. In no event shall Array
Solutions, its directors, officers, employees or other representatives be held liable for
special, indirect, consequential, or punitive damages related to products sold.
RETURNS: Returned items must be received in the original condition including the
program CD, power supply, cable, and accessory connectors. Returns must be within
fourteen days of receipt. If the original box is not available, suitable boxes can be
obtained from the post office without charge. Use the original packing materials if
available or the equivalent. For maximum protection of your equipment, insure the
package and request a signature when it is received. Shipping cost is not refundable. We
will pay the return shipping for warranty repairs.
WARRANTY SERVICE: Products have a one year limited warranty. This includes parts
and labor. We will repair or replace the unit at our discretion.
CIRCUITS AND PROCEDURES used by this vector impedance
measurement system are covered by one or more patents pending.