Arris SURFboard SBG6580 User Manual

User Guide
SURFboard® SBG6580
Wireless Cable Modem Gateway

Arris SURFboard SBG6580 Specifications

General

DOCSIS Standard	DOCSIS 3.0
Downstream Channels	8
Upstream Channels	4
Wi-Fi Standard	802.11n
Frequency Band	2.4 GHz
Ethernet Ports	4
Max Download Speed	343 Mbps
Max Upload Speed	131 Mbps
Wi-Fi Speed	300 Mbps
Type	Gateway
Security	WPA, WPA2

Summary

Safety and Regulatory Information

IMPORTANT SAFETY INSTRUCTIONS

Provides critical safety guidelines for using the SBG6580 gateway, covering fire, electric shock, and injury prevention.

FCC STATEMENTS

Details compliance statements and regulations set by the FCC for the SBG6580 device.

FCC RADIATION EXPOSURE STATEMENT

Outlines FCC guidelines regarding radio frequency exposure limits and safe operating distances.

INDUSTRY CANADA (IC) STATEMENT

Presents Industry Canada's compliance statements and radio frequency regulations for the SBG6580.

Safety and Regulatory Information

IC RADIATION EXPOSURE STATEMENT

Details Industry Canada's radiation exposure limits and compliance requirements for the SBG6580.

WIRELESS LAN INFORMATION

Describes the wireless network technologies (DSSS, OFDMA) and standards (IEEE 802.11) used by the SBG6580.

RESTRICTIONS ON THE USE OF WIRELESS DEVICES

Advises on potential restrictions for wireless device usage in specific environments and organizational policies.

SECURITY WARNING

Alerts users to potential security risks associated with wireless networks and advises on protection measures.

Safety and Regulatory Information

CARING FOR THE ENVIRONMENT BY RECYCLING

Provides guidance on environmentally responsible disposal and recycling of ARRIS equipment.

Getting Started

In The Box

Lists the items that should be included with the SBG6580 Wireless Cable Modem Gateway when purchased.

Additional Items You May Need

Lists any extra items that might be required for the installation or setup of the SBG6580.

System Requirements

Details the necessary hardware, software, and operating systems required to use the SBG6580.

Contact Information

Provides ARRIS support website, phone number, and information needed for technical assistance.

Product Overview

Front Panel

Describes the front panel of the SBG6580, including LED indicators and their meanings.

Wi-Fi Protected Setup™ (WPS)

Explains the Wi-Fi Protected Setup (WPS) feature for easy wireless network connection setup.

Rear Panel

Details the rear panel of the SBG6580, including its ports and connectors.

Gateway Label

Describes the information found on the gateway label, which is essential for support and identification.

Installing the Gateway

Connect the SBG6580 to Your Computer

Provides step-by-step instructions for connecting the SBG6580 gateway to your computer via Ethernet.

Establish an Internet Connection

Guides users on how to verify and establish an internet connection after initial setup.

Wall Mount the Gateway

Explains the process and considerations for mounting the SBG6580 gateway on a wall.

Wall Mounting Template

Provides a template and dimensions for correctly drilling holes for wall mounting the SBG6580.

Installing the Gateway

Wall Mounting Template

Provides a template and dimensions for correctly drilling holes for wall mounting the SBG6580.

Setting Up a Wireless Network Connection

Launch the SBG6580 Quick Start Wizard

Guides users through the Quick Start Wizard for initial wireless network configuration.

Network Name (SSID) Setup

Explains how to set or keep the default wireless network name (SSID) during setup.

Quick Connect Using the Windows Taskbar

Details how to connect to a wireless network using the Windows taskbar interface.

Connecting to a Network

Provides steps for connecting to a wireless network using the network connection window.

Setting Up a Wireless Network Connection

Connect Using the Windows Control Panel

Explains how to set up a wireless network connection via the Windows Control Panel.

Manually Connect to a Wireless Network

Guides on manually creating a wireless network profile on Windows.

Use the SBG6580 WPS Pairing Button

Explains how to use the WPS button for quick pairing of wireless devices.

Test Your Wireless Network Connection

Provides steps to verify that the wireless network connection has been successfully established.

Managing Your Gateway and Connected Networks

Start the Gateway Web Manager

Instructions on how to access and log into the SBG6580 Web Manager interface.

Gateway Web Manager Menu Options

Explains the navigation and structure of the SBG6580 Web Manager interface.

Get Help

Describes the different ways to access help and support information within the Web Manager.

Help Overview

Accessing general help information through the "Help, Overview" option in the Web Manager.

Managing Your Gateway and Connected Networks

Help Links

Accessing specific configuration screens via "Help, About" links in the Web Manager.

View Gateway Product Information

Shows how to view general product details and current network status on the SBG6580.

View the Gateway Status

Displays information on RF channels, signal power, and IP lease details for the gateway.

Back Up Your Gateway Configuration

Instructions on saving current gateway settings to a local computer for backup purposes.

Managing Your Gateway and Connected Networks

Restore Your Gateway Settings

Explains how to restore previously saved gateway configurations from a backup file.

Reset Your Gateway Settings

Details methods for resetting the gateway to its default factory settings.

Exit the SBG6580 Web Manager

How to properly log out and close the SBG6580 Web Manager interface.

Protecting & Monitoring Your Wireless Network

Prevent Unauthorized Access

Advises on securing the wireless network by changing default login credentials.

Change the Default User Name and Password

Provides steps to change the default administrator username and password for the Web Manager.

Change Username

Step-by-step guide to changing the username for accessing the Gateway Web Manager.

Change Password

Step-by-step guide to changing the password for accessing the Gateway Web Manager.

Protecting & Monitoring Your Wireless Network

Set Up Firewall Protection

Explains how to configure firewall protection levels and web filters for network security.

Set Up Parental Controls

Guides on setting up user access restrictions, site blocking, and time limits for internet access.

Set Up Port Triggers

Explains how to configure dynamic port triggers for specific applications and bi-directional traffic.

Port Triggers Configuration

Details the process of creating and configuring port triggers in the SBG6580.

Protecting & Monitoring Your Wireless Network

Set Up the DMZ Host

Explains how to configure a DMZ host for direct internet access to a specific device.

Store Remote Firewall Logs

Instructions on how to store firewall logs on a separate SysLog server.

Firewall Remote Log Configuration

Details how to configure remote logging of firewall events to a SysLog server.

Creating Wi-Fi Networks

Set Up Your Wireless Primary Network

Steps to configure the primary wireless network settings, including SSID and security.

Set Up a Wireless Guest Network

Guides on setting up a separate guest network for visitors.

Wireless Guest Network Settings

Details the configuration options for the wireless guest network.

Change Your Wireless Network Name (SSID)

Instructions on how to change the SSID (network name) for the wireless network.

Creating Wi-Fi Networks

Change the Wireless Channel

Explains how to change the wireless channel to improve network performance and avoid interference.

Troubleshooting Tips

Solutions

Provides solutions for common gateway problems, such as power issues or connectivity failures.

Front Panel LED Icons and Error Conditions

Explains the meaning of front panel LED icons and common error conditions.

Gateway Configuration Screen Definitions

Basic Setup

Details the basic IP configuration settings for the gateway, including LAN and WAN setup.

DHCP Configuration

Explains how to configure DHCP settings for IP address assignment on the home network.

DHCP IP Address Reservation

Describes how to reserve specific IP addresses for devices using DHCP.

DDNS Configuration

Explains how to set up Dynamic Domain Name System (DDNS) service for a static Internet domain name.

Gateway Configuration Screen Definitions

Backup and Restore Configuration

Details how to back up and restore gateway configuration settings.

Advanced Options

Explains advanced settings for configuring how the SBG6580 routes IP traffic.

Advanced Options Details

Provides detailed descriptions of the fields within the Advanced Options screen.

IP Filtering Configuration

Describes how to set up IP address filters to block specific network devices from WAN access.

Gateway Configuration Screen Definitions

MAC Filtering Configuration

Explains how to define MAC address filters to prevent specific computers from sending outgoing traffic.

Port Filtering Configuration

Details how to set up port filters to prevent devices from sending outgoing TCP/UDP traffic.

Port Filtering Details

Provides field descriptions for configuring port filtering rules.

Port Triggers Configuration

Explains how to configure dynamic port triggers for specific applications.

Gateway Configuration Screen Definitions

Port Triggers Details

Provides field descriptions for configuring port triggers.

Port Forwarding Configuration

Details how to map TCP/UDP ports to local computers for Internet accessibility.

Port Forwarding Details

Provides field descriptions for port forwarding settings.

DMZ Host Configuration

Explains how to set up a DMZ host for direct internet access to a specific device.

Gateway Configuration Screen Definitions

Firewall Screens Overview

Describes the firewall capabilities and benefits of the SBG6580.

Firewall Protection Level

Details how to set the firewall protection level (High, Medium, Low, Off).

Parental Control Setup

Guides on setting up user access restrictions and parental controls.

Parental Control Time Zone Setup

Explains how to set the time zone for parental control rules.

Gateway Configuration Screen Definitions

Local Log

Describes how to view firewall event logs stored locally on the gateway.

Local Log Details

Provides field descriptions for the firewall local log.

Remote Log

Explains how to send firewall logs to a standard SysLog server.

Remote Log Details

Provides field descriptions for configuring remote firewall log settings.

Warranty Information

Retail Purchasers Warranty

Details the warranty terms for products purchased directly from ARRIS or authorized retailers.

General Warranty Exclusions

Lists conditions and exclusions that are not covered by the ARRIS warranty.