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Arris SURFboard TG862R User Manual

Arris SURFboard TG862R
56 pages
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SURFboard® TG862R
Wireless Telephony Gateway
For XFINITY
®
Customers
User Guide
February 2017
Copyright 2017 ARRIS Enterprises, LLC. All rights reserved.

Table of Contents

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Arris SURFboard TG862R Specifications

General IconGeneral
Device TypeGateway
DOCSIS Version3.0
Channels8 downstream, 4 upstream
Ethernet Ports4
Wireless Standard802.11n
Wireless Frequency Band2.4 GHz
Maximum Download Speed343 Mbps
Maximum Upload Speed131 Mbps
Built-in ModemYes
Voice SupportYes
Telephony Ports2
USB Ports1
Security FeaturesWPA, WPA2, WEP

Summary

Safety and Regulatory Information

Important Safety Instructions

Essential safety precautions and warnings for device operation and installation.

Installing the Gateway

Setting Up a Wireless Network Connection

Wireless Network Setup Methods

Overview of setting up a wireless network via Windows taskbar or Control Panel.

Using the Gateway Web Manager

Accessing and Navigating the Web Manager

Instructions for logging in, understanding the opening screen, and navigating menu links.

Configuring Your Wireless Network

Setting Up and Editing Wireless Network

Configuration steps for setting up the wireless network, editing SSID, and security.

Protecting & Monitoring Your Wireless Network

Preventing Unauthorized Access and Changing Passwords

Recommendations to prevent unauthorized access and steps to change default passwords.

Managing Your Gateway and Connected Networks

Troubleshooting Tips

Common Gateway Problems and Solutions

A troubleshooting guide addressing common issues like power, data transfer, and internet access problems.

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