Arris SURFboard SBG6400 User Manual

User Guide
SURFboard
®
SBG6400
DOCSIS 3.0 Wireless Gateway

Arris SURFboard SBG6400 Specifications

General

Device Type	Gateway
DOCSIS Standard	DOCSIS 3.0
Maximum Download Speed	343 Mbps
Maximum Upload Speed	131 Mbps
Ethernet Ports	4
Wireless Standard	802.11n
Wireless Frequency Bands	2.4 GHz
Weight	1.5 lbs
Downstream Channels	8
Upstream Channels	4
Wi-Fi Speed	300 Mbps
USB Ports	1
Channel Bonding	8x4
Security	WPA2

Summary

Safety and Regulatory Information

Important Safety Instructions

Essential safety precautions for device operation and installation, including warnings about fire and shock hazards.

Getting Started

Introduction

Overview of the ARRIS SURFboard SBG6400 Wireless Gateway and its features.

Installing the Gateway

Connect the SBG6400 to Your Computer

Step-by-step guide for physically connecting the SBG6400 to your computer and network.

Establish an Internet Connection

Procedures for activating the gateway and verifying initial internet connectivity.

Setting Up a Wireless Network Connection

Launch the SBG6400 Quick Start Wizard

Guides users through customizing basic wireless network settings via a step-by-step wizard.

Set Up a Wireless Network Using Your Computer

Quick Connect Using the Windows Taskbar

Step-by-step instructions to connect to a wireless network using the Windows taskbar.

Connect Using the Windows Control Panel

Test Your Wireless Network Connection

Procedures to verify that wireless devices are successfully connected to the network.

Use the SBG6400 WPS Pairing Button

Instructions for using the WPS button for quick wireless device pairing and connection.

Using the Gateway Web Manager

Start the Gateway Web Manager

Steps to access and log into the SBG6400's web-based management interface.

Configuring Your Wireless Network

Set Up Your Wireless Primary Network

Steps to configure the main wireless network settings for your home.

Set Up a Wireless Guest Network

Configuration steps for creating a separate guest network for visitors.

Change Your Wireless Network Name (SSID)

Guide to changing the wireless network's name (SSID) and security settings.

Change the Wireless Channel

Protecting & Monitoring Your Wireless Network

Prevent Unauthorized Access

Recommendations for securing your home network against unauthorized access.

Change the Default Username and Password

Steps to change the gateway's administrator login credentials for enhanced security.

Set Up Firewall Protection

How to configure firewall settings to protect your home network from online threats.

Set Up Parental Controls

Instructions for configuring user access restrictions and content filtering on the network.

Set Up Port Forwarding

Managing Your Gateway and Connected Networks

View the Gateway Status and Network Connection

How to check the gateway's operational status and network connection details.

Back Up Your Gateway Configuration

Reset Your Gateway Settings

Troubleshooting Tips

Solutions

Lists common gateway problems and their corresponding solutions for diagnosis.

Front Panel LED Icons and Error Conditions

Explains the meaning of front panel LED indicators and their associated error states.