To Next Page
D
David BlackburnAug 10, 2025
How to fix Arris Surf-Board SBG6700-AC Gateway when wireless devices cannot send or receive data?
- DDr. Kathleen BradleyAug 10, 2025
If checking the coaxial cable and Ethernet connections and your IP address doesn't solve the problem, examine the Wireless Security Mode setting on the Wireless Primary Network screen. If WPA is enabled with a configured passphrase, ensure each wireless client uses the same passphrase. If the issue persists, verify that the wireless client supports WPA. If WEP is enabled with a configured key, confirm each wireless client has the identical WEP key and check if the client’s wireless adapter supports the type of WEP key configured on the gateway.
General
