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General| Type | Cable Modem |
|---|---|
| DOCSIS | 3.1 |
| Ethernet Ports | 2 |
| Downstream Channels | 32 |
| Upstream Channels | 8 |
| Channel Bonding | 32x8 |
| IPv6 Support | Yes |
| Weight | 1.5 lbs |
| Compatibility | Compatible with major cable providers |
| Telephony Ports | 0 |
| Compatible ISPs | Comcast Xfinity, Cox, Spectrum |
| Ethernet Port Speed | 1 Gbps |
Provides essential safety precautions to reduce risks of fire, electric shock, and injury during equipment use.
Details compliance with FCC rules, including interference statements and declarations of conformity.
Specifies compliance with FCC radiation exposure limits for uncontrolled environments.
Instructions on proper disposal and recycling of ARRIS equipment to protect the environment.
Details the features and specifications of the SURFboard T25 telephony cable modem.
Lists the items included with the T25 cable modem and provides contact for missing items.
Lists essential items that must be purchased separately for the T25 installation.
Outlines the necessary hardware and software prerequisites for using the T25 cable modem.
Provides ARRIS support website and phone number for technical assistance and product information.
Describes the front view of the T25 modem and details its LED indicators.
Explains the meaning of T25 LED patterns during normal operation and startup sequence.
Details the rear view of the T25 modem, including ports, connectors, and the reset button.
Explains that the T25 does not have internal battery backup and suggests using a UPS.
Locates the label with essential modem information on the bottom of the T25 for service provider reference.
Provides step-by-step instructions and a diagram for physically installing the T25 cable modem.
Guides on connecting telephones to the T25 and verifying dial tone for telephony service.
Details how to activate the T25 with Comcast and set up an internet connection.
Explains how to navigate the T25 web manager interface and its menu links.
Guides on monitoring operational status and network settings via the T25 web manager.
Details how to access and interpret the event log for detected events on the T25.
Provides information on the T25 hardware and firmware versions, including the serial number.
Shows the current operating status of T25 regarding DOCSIS and telephony connections.
Explains how to use the reset button to reboot or reset the T25 configuration.
Detailed steps to reset the T25 configuration back to factory default settings.
Instructions on how to properly close or exit the T25 web manager interface.
Provides common modem problems and their corresponding troubleshooting solutions.
Explains the meaning of front panel LED icons and associated error conditions during startup and normal operation.
Details the limited warranty for products purchased directly from ARRIS or authorized resellers.
Explains warranty terms for products obtained through cable operators or service providers.
Covers warranty exclusions, limitations, and governing laws for ARRIS products.
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