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Arris SURFboard SBG10 User Manual

Arris SURFboard SBG10
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SURFboard® SBG10
DOCSIS 3.0 Wi-Fi Cable Modem
User Guide
August 2018
Copyright 2018, ARRIS Enterprises, LLC. All rights reserved.

Table of Contents

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Arris SURFboard SBG10 Specifications

General IconGeneral
TypeCable Modem & Wi-Fi Router
DOCSIS3.0
Max Download Speed686 Mbps
Wi-Fi802.11ac Wi-Fi (Dual-Band)
Compatible Service ProvidersComcast Xfinity, Cox, Spectrum
Channels16 downstream, 4 upstream
Ethernet Ports2 Gigabit Ethernet Ports

Summary

Safety and Regulatory Information

Important Safety Instructions for ARRIS SBG10

Essential guidelines for safe installation and operation of the Wi-Fi cable modem.

Getting Started with ARRIS SBG10

Installing the Wi-Fi Cable Modem

Connecting ARRIS SBG10 to Client Devices

Step-by-step guide for physically connecting the SBG10 to a computer or network.

Activating and Testing SBG10 Internet Connection

Instructions for activating the modem with a service provider and verifying internet access.

Using the Wi-Fi Cable Modem Web Manager

How to Log In to ARRIS SBG10 Web Manager

Guide on opening a browser and navigating to the SBG10's web interface.

Setting Up a Wi-Fi Network Connection

Quick Start Wizard for SBG10 Wi-Fi Setup

Guide to using the wizard for initial Wi-Fi network configuration.

Verifying SBG10 Wi-Fi Network Connectivity

Procedure to confirm that the Wi-Fi network is properly established and working.

Configuring Your Wi-Fi Network

Configuring Basic Wi-Fi Network Settings on SBG10

Details on setting up the Wi-Fi network name (SSID) and security.

Protecting & Monitoring Your Wi-Fi Network

Securing Your Wi-Fi Network from Unauthorized Access

Recommendations and best practices for preventing unwanted connections.

Updating SBG10 Web Manager Login Password

Steps to change the default password for enhanced security.

Configuring Firewall Settings on SBG10

How to enable and configure the device's firewall for network protection.

Managing Wi-Fi Cable Modem and Connected Networks

Factory Reset SBG10 Using the Reset Button

Procedure to reset the SBG10 to factory default settings using the physical button.

Factory Reset SBG10 Using the Web Manager

Procedure to reset the SBG10 to factory default settings through the web interface.

Troubleshooting Tips

Common ARRIS SBG10 Gateway Troubleshooting Solutions

Provides solutions for issues like no power or inability to send/receive data.

Interpreting SBG10 Front Panel LED Status Lights

Explains the meaning of LED indicators for diagnosing operational issues.

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