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General| DSL WAN | No |
|---|---|
| Ethernet WAN | Yes |
| Wi-Fi band | Dual-band (2.4 GHz / 5 GHz) |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| WLAN data transfer rate (max) | 1900 Mbit/s |
| Networking standards | - |
| Ethernet LAN interface type | Gigabit Ethernet |
| Ethernet LAN (RJ-45) ports | 4 |
| Product type | Tabletop router |
| Product color | Black |
| Security algorithms | WPS |
Provides essential safety precautions for operating the ARRIS SURFboard cable modem.
Details FCC compliance, interference statements, and radiation exposure limits for the device.
Explains wireless technologies used, standards compliance, and usage restrictions.
Provides guidance on environmentally responsible disposal of ARRIS equipment.
Introduces the ARRIS SURFboard DOCSIS 3.0 Wi-Fi cable modems and the McAfee app.
Lists the items included in the product package and contact info for missing items.
Outlines the necessary requirements for setting up and using the Wi-Fi cable modem.
Provides ARRIS support website and phone number for assistance.
Describes the front panel layout and identifies the LED indicators and ports.
Explains Wi-Fi Protected Setup (WPS) for quick and secure wireless connections.
Details the rear panel layout, identifying ports like Reset, Ethernet, Cable, and Power.
Explains label info for service provider contact and device identification.
Guides on preparing and connecting the Wi-Fi cable modem to a computer for installation.
Steps to test connectivity and activate the Wi-Fi cable modem with your service provider.
Instructions for using the ARRIS SURFboard Manager mobile app for Wi-Fi configuration.
Guides on connecting PCs, Android, and Apple devices to the Wi-Fi network.
Step-by-step guide to connect to a Wi-Fi network via the Windows taskbar.
Instructions for setting up Wi-Fi connection through the Windows Control Panel.
Details connecting WPS devices using the WPS button for Wi-Fi access.
Procedure to verify successful Wi-Fi network connection and troubleshoot issues.
Guides on accessing and logging into the Wi-Fi cable modem Web Manager interface.
Explains the options and functions available in the Web Manager menu bar.
Instructions on changing the display language of the Web Manager interface.
Describes how to access field-level help within the Web Manager.
Instructions for logging out and closing the Wi-Fi cable modem Web Manager.
Guides on configuring basic Wi-Fi settings for 2.4 GHz and 5 GHz networks.
Instructions for changing the Wi-Fi network name (SSID) and reconnecting devices.
Recommendations for securing the Wi-Fi network by changing default passwords.
Step-by-step guide to change the default user password for the Web Manager.
Explains how to configure firewall settings to protect the home network from internet threats.
Notes that Parental Controls are managed via a separate McAfee mobile app.
Guides on setting up IP address filters to restrict internet access for specific devices.
Instructions for configuring MAC address filtering to control device access to the network.
Details how to configure port triggers for specific applications requiring special port numbers.
Explains DMZ host configuration for external access, warning of security risks.
How to view modem status and connection details without full login.
Steps to access and view general product info, firmware, and network status.
Guide on saving a backup of the current Wi-Fi cable modem configuration settings.
Instructions for restoring saved Wi-Fi cable modem configuration settings.
Procedure to reset the Wi-Fi cable modem to its original factory default settings.
Provides solutions for common modem problems like LED status and connectivity.
Details the meaning of front panel LED icons during startup and normal operation.
Details warranty terms for retail purchasers and service provider arrangements.
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