Need help?Do you have a question about the Arris Touchstone TG2492S/CE and is the answer not in the manual?
General| Category | Gateway |
|---|---|
| Manufacturer | Arris |
| Model | Touchstone TG2492S/CE |
| DOCSIS Version | 3.0 |
| Downstream Channels | 24 |
| Upstream Channels | 8 |
| Max Upload Speed | 240 Mbps |
| Wi-Fi Standard | 802.11ac |
| Maximum Wi-Fi Speed | 1750 Mbps |
| Wireless Frequency Bands | 2.4 GHz and 5 GHz |
| Ethernet Ports | 4 |
| Telephony Ports | 2 |
| USB Ports | 1 |
| Type | Cable Modem Gateway |
| Max Download Speed | 1 Gbps |
Provides an overview of the Telephony Gateway's capabilities and features for internet and voice services.
Explains how to obtain assistance for ARRIS products and where to find additional documentation.
Details the product's compliance with European directives and WEEE disposal requirements.
Lists power consumption figures for the device in different switch states as per Ecodesign Directive.
Introduces the TG2492, detailing its DOCSIS compliance, features like Ethernet, Wi-Fi, and telephony services.
Lists essential items included in the Telephony Gateway package that users should verify.
Specifies additional cables and accessories required for installation, like coaxial and phone cables.
Outlines necessary steps and information for contacting the cable company to establish internet and telephone service.
Describes operating system and service requirements (DOCSIS, PacketCable) for using the Telephony Gateway.
Provides recommended computer hardware specifications for optimal performance with the TG2492.
Explains the manual's scope and indicates where to find the Telephony Gateway's model number.
Offers tips for enhancing home network and computer system security.
Discusses considerations for connecting devices via Ethernet or wireless connections.
Describes the LED indicator lights on the front of the Telephony Gateway and their meanings.
Identifies and explains the connectors and controls located on the back of the Telephony Gateway.
Provides guidance on choosing an optimal location for the Telephony Gateway, considering power, cable access, and ventilation.
Details the correct way to position the Telephony Gateway on a desktop for proper airflow and stability.
Lists environmental and physical factors impacting the effective range of the wireless network.
Provides step-by-step instructions for physically connecting the Telephony Gateway to coaxial cable, power, and network.
Guides users on setting up and securing the wireless network connection for the Telephony Gateway.
Explains how to log into the Telephony Gateway's web interface for settings management.
Describes how to set parental controls to block websites/keywords and manage trusted computers.
Details methods for locating the MAC address of computers on Windows, macOS, and Linux.
Provides sequential steps for configuring parental control features within the gateway's interface.
Lists prerequisites for configuring an Ethernet connection, including hardware and network information.
Introduces the chapter's content, guiding users to specific instructions for different operating systems.
Provides steps for configuring TCP/IP settings on Windows XP for Ethernet connectivity.
Offers steps for setting up TCP/IP configurations on a Windows Vista operating system.
Guides users through TCP/IP configuration for Windows 7 and Windows 8 operating systems.
Explains how to configure TCP/IP settings on MacOS X for Ethernet network connections.
Directs users to follow cable company instructions for initial computer setup.
Explains the function of each LED indicator light on the Telephony Gateway for troubleshooting.
Addresses telephone wiring problems like shorted wires or voltage, and how to diagnose them.
Details expected LED patterns on Ethernet, Wi-Fi, and phone ports during normal operation.
Describes LED patterns for WAN connection (US/DS, Online) indicating network status.
Illustrates LED light patterns during the Telephony Gateway's power-on and connection phases.
Explains the purpose and procedure for using the reset button to restart or reinitialize the Telephony Gateway.
Describes how to perform a factory reset by holding the reset button for an extended period.
Provides steps to check power connections and ensure the device receives power when the light is off.
Offers solutions for internet connectivity issues, focusing on connection time, cable checks, and splitter usage.
Addresses problems connecting to the internet via Ethernet, including hub usage and cable types.
Guides troubleshooting wireless internet connection failures, checking Wi-Fi lights, and security settings.
Explains causes of intermittent wireless connection loss, such as interference.
Discusses reasons for slow internet speeds, including website load, peak hours, and LAN interference.
Provides a guide to diagnose and resolve issues with telephone service and dial tone.
To Next Page