Arthrex DualWave Quick Reference

9
TROUBLESHOOTING
PROBLEM PROBLEMSOLUTION SOLUTION
Return to Arthrex
®
for repair.
1. Roller housing is not secured – ensure the lock-
ing lever is properly secured.
2. If the failure persists, return to Arthrex for repair.
1. Increase or open the outow.
2. Manipulate the joint to a stress-free position.
3. If the failure persists, return to Arthrex for repair.
1. Ensure adequate uid supply.
2. Decrease the outow.
3. Check the tubing for damage or pinches, kinks,
or blockages.
4. Check the tubing for the proper connections.
5. Replace the tubing.
6. If the failure persists, return to Arthrex for repair.
1. If the tubing sensor indicator’s LED is red, the
tubing is not properly connected.
2. Ensure the tubing sensor coupler is open, not
seated.
3. Ensure that the tubing pressure line connector is
seated completely.
4. Change the tubing.
5. If the failure persists, return to Arthrex for repair.
1. Ensure no tubing is connected to the pump during
the power on sequence.
2. If the failure persists, return to Arthrex for repair.
1. Check the AC mains power cord.
2. Try an alternate power outlet.
3. Check the AC mains fuses.
4. If the failure persists, return to Arthrex for repair.
** Critical Failure **
** Door Open **
** Overpressure **
** Pressure Fault **
** Tubing Out **
Console fails
Self Diagnostic Test
Console will
not power up
Does not pump
when activated
Inadequate
distention, liquid
bloody or cloudy
No
(or inadequate)
ow
No Shaver Detect
1. Check for error messages.
2. Open all tubing clamps and shut-off valves.
3. Ensure the actual pressure is below the
target pressure.
4. Check the tubing for pinches, kinks, or blockages.
5. If the failure persists, return to Arthrex for repair.
1. Increase the pressure.
2. Activate Lavage mode.
3. Reduce the outow.
4. Use high-ow cannulas.
5. If the failure persists, return to Arthrex for repair.
1. Check for error messages.
2. Check that all tubing clamps are open.
3. Check the settings for ow and pressure.
4. Check the tubing for pinches, kinks, or blockages.
5. Check that the tubing seats correctly over the
rollers.
6. Verify use of high-ow cannulas.
7. If the failure persists, return to Arthrex for repair.
Synergy Shaver Detection
1. Verify DualWave
™
software is at least 1.8
2. Verify Synergy Resection Console is at least 2.3.
3. Ensure the Synergy cable is connected.
4. Press stop and then run on DualWave while the
Synergy Resection Console is on.
5. Replace cable.
6. If the failure persists, return to Arthrex for repair.
Universal Shaver Detection
1. Ensure the universal shaver cable is connected.
2. Turn DualWave on and off while the shaver system
is powered on.
3. Adjust the DELAY and/or THRESHOLD settings.
4. Isolate the power source.
5. If the failure persists, return to Arthrex for repair.
TROUBLESHOOTING

Arthrex DualWave Specifications

General

Brand	Arthrex
Model	DualWave
Category	Medical Equipment
Language	English