TD 92685EN
28 June 2012 / Ver. A
Troubleshooting Guide
Ascom i62 VoWiFi Handset
67
Appendix B: Handset
Unite
IP address If using any Unite based services like Messaging or Alarm functions, the
IP addre
ss of the centralized management module Unite CM/IMS3 is set
here.
Password Used to protect the login to the Unite system.
Note: Password must match the password set in the Unite system. The
default value is an empty string.
Vo
IP
Endpoint ID Many PBXs allow a handset to register with an Endpoint ID, for example,
a user nam
e instead of t
he number. If used, this value must match the
value set in the PBX. For example this can be used for SIP registration.
Note: To
use the Endpoint ID for registration, use the PDM and access
the
parameter VoIP > SIP > Registration identity and change the value
of the parameter from the default “Endpoint number” to “Endpoint ID”.
Note: If both Endpoint ID and Endpoint
number a
re configured, some
PBXs require that both numbers must match.
Protocol H.323 or SIP may be selected. Click the handset Edit button to access the
parameters associated wi
th the respective protocol and then check with
a systems or PBX administrator for the required values.
For H.323 the following values are required:
- Gatekeeper IP address or Gatekeeper ID
- Gatekeeper password
For SIP the following values are required:
- SIP proxy IP address or SIP proxy ID
- SIP proxy password
Syslog
Syslog mode Turns Syslog forwarding on or off.
Syslog server IP Defines where to forward the Syslo
g
information from the handset.
Logging
Logging mode The handset can be configured to one of
the f
ollowing logging modes:
- Trace: Used together with the Portable Device Logger (PDL)
trou
bleshooting tool. Note: This mode must only be used if requested by
TAC.
- RPCAP: Used with Wireshark or similar tools when WLAN access to the
ha
ndset is functiona
l.
- PCAP over USB: Used with the PDL (version 1.6.0 or later)
troubleshooting t
ool when WLAN access to the handset is not working.
Note: May sometimes produce a corrupt PCAP file that cannot be fully
opened in WireShark.
Extended logging A handset configured to one of the abov
e logging modes may also be
configured to include one or more of the following types of traffic:
- Phone: Internal signal debugging traces
- SIP: Logs including SIP traffic
- H.323: Logs including H.323 traffic.
- Network Traffic: Logs all WLAN traffic application frames, for example
SIP
, H.323, ARP
, DHCP, RTP etcetera.
For additional information about the handset PCAP lo
g function when
setting up Wireshark
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