TD 92685EN
28 June 2012 / Ver. A
Troubleshooting Guide
Ascom i62 VoWiFi Handset
36
5. The VoWiFi Handset as
5.3 The Admin Menu
The Admin menu is a hidden menu for use by administrators and support engineers. To
display the Admin menu enter Menu > Settings > 40022 from the handset main screen. The
menus are used to:
• Provide an additional me
thod for opening the Device info menu described in the section
5.1 Handset Device Information on page 33.
• Provide an additional me
thod for opening the Site survey tool described in the section
“Site Survey Tool” on page 33.
• Change certain parameters such as installing
a handset, configuring the basic network
settings, adding a license key or performing a factory reset. For additional information,
see Appendix B.3.
• Configure some of the handsets WLAN, VoIP,
Unite and Syslog parameters. These
parameters are needed for accessing the built-in troubleshooting tools and configuring
the handset so that trace and log information is available for external troubleshooting
tools. For additional information, see Appendix B.3.
5.4 Handset Web Interface
The handset contains a small TCP/IP web server where system setup and troubleshooting
information is maintained. This information can be accessed from a web browser in the
following way:
1 From the handset, select Menu > Settings >
Device info or use the shortcut *#34#.
The Device info menu is displayed.
2 Select the menu item Netwo
rk info and note the value of the parameter Phone IP.
3 Open a web browser and enter the value of the Phone IP in th
e address bar. The
Ascom i62 login panel is displayed together with information about the system
under the System tab.
4 Locate and click the login link in the top right-hand corner of the panel. The Wi
ndows
Security dialog is displayed. Enter the username “admin” and the password
“changeme” and then click the OK button.
5 Click the Trouble
shoot tab. The Troubleshoot pane is opened with the Log, Statistics
and Tools tabs displayed.
5.4.1 Logs Tab
The Logs tab provides the following inform
ation from the links displayed to the left or the
panel:
• Info: General information about the Log tab function
• Syslog: Real-time information about the actions taken by the handset, like setting up a
call
, WLAN changes and power level.
• Errorlog: The error log stored in the handset in ca
se of a restart. Click the Download
button to download the error log to your PC.
Note: The syslog and error log may
contain information requested by Ascom support when
responding to trouble reports.
5.4.2 Statistics Tab
The Sta
tistics tab displays information about voice calls and WLAN connectivity:
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