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Customer Care Center
1-800-898-1879
www.askousa.com
Problems
Possible causes
Action
• Obstruction in the drain hose
• Kinks in the drain hose
• The lters are clogged
• Objects in the drain pump
• Dirt around edges and cor-
ners
• Dirt along the strips and in
corners
• The Economy dry option has
been selected
• The machine is not fully
loaded
• Rinse aid is out or set for too
small a dosage
• The baskets are not correctly
placed
• The program is taking longer
than estimated
• You have pressed the touch-
sensitive buttons too soon
after opening the door
• Dirt or grease on the touch-
sensitive buttons
• Disconnect the drain hose
where it is connected to the
sink’s water trap. Check that
no debris has become stuck.
Is the cone-shaped part of the
pipe cut so that the diameter
is at least 16 mm?
.• Check that the hose is free
from kinks or sharp bends
• Clean out the coarse lter, the
ne lter and the lter
• Clean out the drain pump.
See the chapter on cleaning
• Clean with a dishwashing
brush and low-foaming deter-
gent
• Clean with a dish brush and
low-lather detergent
• Activate the Normal drying
option
• Load the machine full
• Fill or increase the amount of
rinse aid
• Open the door slightly once
the program has nished
• Make sure the baskets are in
a horizontal position. Check
that the basket water connec-
tor is aligned with the spray
pipe
• No action; next time the
program is run the corrected
time will be displayed
• Wait a moment then try again
• Wipe clean with a dry or
slightly damp cloth
Water remains in the
machine
Bad odor in the machine
Dishes do not get
Door will not close
1 minute appears in the
display
The touch buttons do not
react when pressed
Troubleshooting
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