16
Troubleshooting
PROBLEM REASON SOLUTION
Water heater is not
operating
Switch is o. Turn on the switch.
Power cut. Wait for the power to be back.
Building's main fuse is blown. Fix the fuse.
Water heater is not heat-
ing the water.
Water heater is not operating
correctly.
Call the authorized service.
Water heater is heating
the water too late.
Voltage may be low.
Use an appropriate voltage
regulator.
Limescale may be formed on
the resistance.
Call the authorized service.
Noisy operation.
Limescale may be formed on
the resistance.
Call the authorized service.
Limescale or sand can be
present.
within the safety valve.
Call the authorized service.
System pressure can be
distributed irregularly.
Install a pressure regulator.
Water heater heats water
excessively (water steam
comes out).
There might be too much
limescale in the product.
Call the authorized service.
Water drips from the
safety valve.
This is normal.
Connect the provided hose
from the valve to water
drainage.
Digital models error messages
ERROR
MESSAGE
REASON SOLUTION
E (E1) Thermistor Error
Call the authorized service.
E (
E2)
Low Voltage Warning
The error will be cleared after the voltage
becomes normal.
E (
E3)
Dry operation
After filling the boiler with water, discon-
nect and connect the power supply of the
product.
Before calling the service ensure that the failure is not related with a temporary elec-
trical black out or water cut.
In case you observe an abnormality in your appliance, you may try to solve the prob-
lem according to the instructions below. If your appliance does not still operate prop-
erly, contact the Call Center. You may access the authorized services list and contact
information from the web site.
To Next Page
Loading...
