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Basic troubleshooting
Message Solution
FLOW alarm
Flow Switch (F.S)
ORP(mV) Low/High
alarm
Low or high alarms appear if the reading is not within established safety limits. High and low ClmV safety limits
cannot be changed.
Standard mode: ClmV > 855 = HIGH ORP ALARM = Electrolysis is stopped
Biopool mode: ClmV > 855 = HIGH ORP ALARM = Electrolysis is stopped
Check the level of chlorine in the pool using a photometer or a test strip.
If necessary, clean and calibrate the ORP sensor.
If the free chlorine value is low and the total chlorine value is high, reduce the chloramines by superchlorinating
with sodium hypochlorite.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be
replaced.
Standard mode: ClmV < 600 = LOW ORP ALARM
Biopool mode: ClmV < 300 = LOW ORP ALARM
Check the level of chlorine in the pool using a photometer or a test strip.
If necessary, clean and calibrate the ORP sensor.
If chlorine ppm are high and the mV reading is low, check cyanuric acid concentration. Should the values be
above 60 ppm, partially drain the pool.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be
replaced.
pH Low/High
alarm
Low or high alarms appear if the reading is not within established safety limits. These safety limits cannot be
Check the pH of the pool water using a photometer or a test strip.
If necessary, clean and calibrate the pH sensor.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be
replaced.
The pH of the pool must be manually reduced to 8.45 (standard mode) or 8.95 (biopool mode) for the pump to
start dosing again.
Standard mode: pH < 6.5 = LOW pH ALARM
Biopool mode: pH < 6.0 = LOW pH ALARM
Check the pH of the pool water using a photometer or a test strip.
If necessary, clean and calibrate the pH sensor.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be
replaced.
PUMP-STOP alarm
When the PUMP-STOP FUNCTION is activated (default 60 min), the system stops the dosing pump after a pro
-
grammed time without having reached the pH set point.
Check the pool’s pH and ORP/ppm values using a photometer or a test strip.
If necessary, clean and calibrate the pH and ORP/ppm sensors.
- Check and adjust the alkalinity of the water (consult your pool specialist).
- Check the levels of acid in the container.
Low/High
TEMPERATURE
sensor alarm
- The temperature alarm will appear when the temperature values are out of range.
- When the water temperature is very low, the equipment will not reach 100% production due to low conductivity.
See complete manual for information on:
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