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Astralpool Viron EQ - User Manual

Astralpool Viron EQ
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Viron EQ
Salt Chlorinator
with bluetooth
INST 464
INSTALLATION MANUAL
FOR YOUR SAFETY - This product must be installed and serviced by a licensed electrician in accordance with the
latest, enforced version of AS/NZS 3000 and any other local applicable regulations. Before installing this product,
read and follow all warning notices and instructions that accompany this product. Failure to follow warning
notices and instructions may result in property damage, personal injury, or death. Improper installation and/or
operation will void the warranty.
Improper installation and/or operation can create unwanted electrical hazard which can cause serious injury,
property damage, or death.
WARNING

Table of Contents

Questions and Answers

  • N
    Nathan ShepherdAug 19, 2025
    Why is my Astralpool Viron EQ making the pool water cloudy?
    • K
      Kristin VargasAug 19, 2025
      If you're experiencing cloudy water in your pool when using an Astralpool Swimming Pool Filter, it could be due to a few reasons. The chemical balance might be off, so test the water and adjust as needed to maintain a pH between 7.2 and 7.6, Total Alkalinity (TA) to 120 ppm, and Calcium Hardness (CH) to 180 ppm. Check if the acid container is empty and replace it if necessary. The ORP level might be set too low; adjust it to 700 mv. Also, ensure the pool water volume is correctly set in the install menu and increase it if it's set too low. Insufficient water flow could be a factor, so increase the variable speed of the pump. Finally, make sure there are sufficient water turnovers each day by increasing water turns in the Install menu.
  • D
    David NicholsAug 22, 2025
    What to do if the Astralpool Viron EQ display is blank?
    • M
      Mary EdwardsAug 22, 2025
      If your Astralpool Swimming Pool Filter display is blank, first ensure the controller is properly plugged in and that mains power is available. If the issue persists, it's possible that a fuse has blown, in which case you should call a technician.
  • L
    Lindsay StewartAug 26, 2025
    What causes a 'Low Salt' warning on my Astralpool Swimming Pool Filter?
    • D
      Dustin ElliottAug 26, 2025
      If you're getting a 'Low Salt' message on your Astralpool Swimming Pool Filter, it could be because the salt level in the pool has dropped too low or the pool water temperature is low. In either case, increase the salt level or raise the water temperature. If the issue persists, the cell may have failed, and you should call a technician.
  • J
    John MartinezAug 28, 2025
    How to fix no flow in my Astralpool Viron EQ?
    • T
      taylorlisaAug 28, 2025
      If your Astralpool Swimming Pool Filter isn't flowing, make sure the pump is turned on and connected, and that all valves are open. Also, check if the sense wire is disconnected from the cell and connect it if necessary.
  • M
    Melissa PageAug 31, 2025
    How to decrease high chlorine levels in my Astralpool Viron EQ Swimming Pool Filter?
    • A
      aprilmyersAug 31, 2025
      If your Astralpool Swimming Pool Filter shows 'Chlorine too high', it might be because the ORP level is set too high; reduce it to between 600 and 650 mv ORP. Alternatively, the Total Alkalinity might be too low, so test TA and adjust to 80 to 120 ppm. Check if the ORP sensor is fully immersed in the pool water by installing the sensor chamber so that it is always in the water. Finally, if Cyanuric Acid (Chlorine Stabilizer) is present in the pool, you might need to lower the ORP set point.
  • D
    Danielle OwensSep 3, 2025
    What does 'Sense wire disconnected from cell' mean on my Astralpool Swimming Pool Filter?
    • W
      wilsonjessicaSep 3, 2025
      If your Astralpool Swimming Pool Filter indicates a 'Sense wire disconnected from cell' error, for models with a temperature sensor, low conductivity might be the cause. Check the water temperature. A lack of salt (less than 4000 ppm) due to water loss or dilution could also be the reason; measure the salt concentration using a salt tester or test strip and add salt to maintain a level of 4000 ppm. The condition of the cell plates might also be a factor, so check them. Is the salt level is correct? Also, the cell might be calcified, worn, or out of order.
  • V
    Valerie DunlapSep 6, 2025
    What causes the pH to be too high in my Astralpool Viron EQ?
    • W
      William DavisSep 6, 2025
      If your Astralpool Swimming Pool Filter displays 'pH too high,' it could be due to a probe/sensor malfunction. Try cleaning and calibrating the probe/sensor.
  • M
    Mark JonesSep 9, 2025
    What does 'Check Timer' mean on my Astralpool Viron EQ?
    • D
      Debbie FieldsSep 9, 2025
      If your Astralpool Swimming Pool Filter displays 'Check Timer,' it means the pump is set to OFF in all timers. To resolve this, modify the timers so that the pump is on in at least one timer.
  • J
    John StewartSep 12, 2025
    What does 'Check Light Mode' mean on my Astralpool Swimming Pool Filter?
    • J
      James SuttonSep 12, 2025
      If your Astralpool Swimming Pool Filter displays 'Check Light Mode,' it indicates that a light timer is set, but the light is set to ON or OFF instead of AUTO. To fix this, use the “LIGHT” button or RF remote control to set the light to AUTO mode.
  • R
    Rachel MedinaNov 15, 2025
    Why is my Astralpool Viron EQ Swimming Pool Filter not producing chlorine?
    • J
      Jay MillerNov 15, 2025
      If your Astralpool Swimming Pool Filter isn't producing enough chlorine, several factors could be at play. First, ensure all cables are securely connected to the cell. The timer period might be too short, so try increasing it. Check if the chlorine output level is set too low and increase it if necessary. The filter may need backwashing, or the pool stabilizer level might be too low, requiring adjustment to between 30 and 60 ppm. Also, verify the salt level and increase it to 4000ppm if it's too low. Water temperature below 15 degrees may also hinder chlorine production, so consider increasing the water temperature or salt level. Conversely, an excessive salt level (above 10,000 ppm) should be reduced to 4000 ppm. Finally, if the e-Q has locked out on fail-safe due to very low chlorine lev...

Summary

Essential Safety Warnings

Critical Safety Precautions

Covers dangers, hyperthermia, electrical shock risks, and general warnings.

Section 1: Important Safety Instructions

Dangers, Hyperthermia, and Electrical Risks

Warnings about suction fittings, operation, hyperthermia, and electrical hazards.

Water Temperature and User Precautions

Safe water temps, risks for pregnant women, drug/alcohol use, and medical conditions.

Electrical Safety Installation Guidelines

Guidelines for preventing electrical shock during installation and use.

Electrical Grounding and Bonding

Instructions for proper grounding and bonding for electrical safety.

Section 3: Installation

Controller Location and Mounting

Guidelines for locating and securely mounting the controller unit.

Acid Tube and EQ Line Connections

Steps for connecting the acid dosing tube and EQ line with proper ratio.

pH and Chlorine Sensor Installation

Steps for installing and connecting optional pH and chlorine sensors.

Section 4: Chlorinator Setup

Initial Setup and Control Methods

Initial Startup and Configuration

Guide to startup functions, language, and installation settings.

Filter Backwashing and Dosing Setup

Acid Dosing Procedures

Section 6: Bluetooth Setup

Connecting and Pairing via Bluetooth

Steps for initiating, connecting, and pairing with the ChlorinatorGo app.

Section 7: Pool Chemistry and Balance

pH Regulation and Chlorine Effectiveness

Water Chemistry Parameters and Chlorine Level

Stabilizer (Cyanuric Acid) Impact

Salt Level Maintenance

Chlorine Dosing and ORP Explained

Section 8: Maintenance

Regular Scheduled Maintenance Tasks

Sensor Cleaning and Calibration

Section 9: Ai Mode

Ai Mode Overview and Requirements

Ai Mode Connection and Setup

How to connect the pump and configure Ai Mode settings.

Viron eVo Pump Speed Selection

Operation and Timers in Ai Mode

Ai Mode Operation Adjustments

Extended Hours and High Speed Operation

Section 10: Troubleshooting

Fault Indications and Remedies

Table listing fault indications, possible causes, and remedies.

Astralpool Viron EQ Specifications

General IconGeneral
BrandAstralpool
ModelViron EQ
CategorySwimming Pool Filter
LanguageEnglish

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