Astralpool Viron EQ User Manual (English)

Questions and Answers:

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Nathan ShepherdAug 19, 2025
Why is my Astralpool Viron EQ making the pool water cloudy?
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  Kristin VargasAug 19, 2025
  If you're experiencing cloudy water in your pool when using an Astralpool Swimming Pool Filter, it could be due to a few reasons. The chemical balance might be off, so test the water and adjust as needed to maintain a pH between 7.2 and 7.6, Total Alkalinity (TA) to 120 ppm, and Calcium Hardness (CH) to 180 ppm. Check if the acid container is empty and replace it if necessary. The ORP level might be set too low; adjust it to 700 mv. Also, ensure the pool water volume is correctly set in the install menu and increase it if it's set too low. Insufficient water flow could be a factor, so increase the variable speed of the pump. Finally, make sure there are sufficient water turnovers each day by increasing water turns in the Install menu.
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David NicholsAug 22, 2025
What to do if the Astralpool Viron EQ display is blank?
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  Mary EdwardsAug 22, 2025
  If your Astralpool Swimming Pool Filter display is blank, first ensure the controller is properly plugged in and that mains power is available. If the issue persists, it's possible that a fuse has blown, in which case you should call a technician.
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Lindsay StewartAug 26, 2025
What causes a 'Low Salt' warning on my Astralpool Swimming Pool Filter?
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  Dustin ElliottAug 26, 2025
  If you're getting a 'Low Salt' message on your Astralpool Swimming Pool Filter, it could be because the salt level in the pool has dropped too low or the pool water temperature is low. In either case, increase the salt level or raise the water temperature. If the issue persists, the cell may have failed, and you should call a technician.
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John MartinezAug 28, 2025
How to fix no flow in my Astralpool Viron EQ?
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  taylorlisaAug 28, 2025
  If your Astralpool Swimming Pool Filter isn't flowing, make sure the pump is turned on and connected, and that all valves are open. Also, check if the sense wire is disconnected from the cell and connect it if necessary.
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Melissa PageAug 31, 2025
How to decrease high chlorine levels in my Astralpool Viron EQ Swimming Pool Filter?
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  aprilmyersAug 31, 2025
  If your Astralpool Swimming Pool Filter shows 'Chlorine too high', it might be because the ORP level is set too high; reduce it to between 600 and 650 mv ORP. Alternatively, the Total Alkalinity might be too low, so test TA and adjust to 80 to 120 ppm. Check if the ORP sensor is fully immersed in the pool water by installing the sensor chamber so that it is always in the water. Finally, if Cyanuric Acid (Chlorine Stabilizer) is present in the pool, you might need to lower the ORP set point.
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Danielle OwensSep 3, 2025
What does 'Sense wire disconnected from cell' mean on my Astralpool Swimming Pool Filter?
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  wilsonjessicaSep 3, 2025
  If your Astralpool Swimming Pool Filter indicates a 'Sense wire disconnected from cell' error, for models with a temperature sensor, low conductivity might be the cause. Check the water temperature. A lack of salt (less than 4000 ppm) due to water loss or dilution could also be the reason; measure the salt concentration using a salt tester or test strip and add salt to maintain a level of 4000 ppm. The condition of the cell plates might also be a factor, so check them. Is the salt level is correct? Also, the cell might be calcified, worn, or out of order.
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Valerie DunlapSep 6, 2025
What causes the pH to be too high in my Astralpool Viron EQ?
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  William DavisSep 6, 2025
  If your Astralpool Swimming Pool Filter displays 'pH too high,' it could be due to a probe/sensor malfunction. Try cleaning and calibrating the probe/sensor.
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Mark JonesSep 9, 2025
What does 'Check Timer' mean on my Astralpool Viron EQ?
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  Debbie FieldsSep 9, 2025
  If your Astralpool Swimming Pool Filter displays 'Check Timer,' it means the pump is set to OFF in all timers. To resolve this, modify the timers so that the pump is on in at least one timer.
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John StewartSep 12, 2025
What does 'Check Light Mode' mean on my Astralpool Swimming Pool Filter?
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  James SuttonSep 12, 2025
  If your Astralpool Swimming Pool Filter displays 'Check Light Mode,' it indicates that a light timer is set, but the light is set to ON or OFF instead of AUTO. To fix this, use the “LIGHT” button or RF remote control to set the light to AUTO mode.