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Appendix A
Symptom & Solutions:
A. Problem might be in the MB, HDD, or NB; visit a local service center for assistance.
B. Problem caused by the operating system, try restoring your system using the recovery parti-
tion or DVD. (IMPORTANT: You must backup all your data to another location before
recovering.)
C. Adapter problem; check the power cord connections, otherwise visit a local service center for
replacement.
D. Battery problem; please check the battery contacts, otherwise visit a local service center for
repair.
Service - Specication, function, price
How to check whether a Notebook PC is equipped with a wireless card?
A. Users can check by themselves. Enter “Control Panel | System | Hardware Device | Device
Manager”. You will see whether the Notebook PC has a WLAN card under the “Network
Adapter” item.
MID Problem - FAN / Thermal
Why is the cooling fan always ON and the temperature high?
1. Make sure that the FAN works when the CPU temperature is high and check whether there is
air ow from the main air vent.
2. If you have many applications running (see taskbar), close them to decrease system load.
3. The problem may also be caused by some viruses, use anti-virus software to detect them.
4. If none of the above help, try restoring your system using the recovery partition or DVD.
(IMPORTANT: You must backup all your data to another location before recovering.)
(CAUTION: Do not connect to the Internet before you have installed an anti-virus software
and Internet rewall to protect yourself from viruses.)
Hardware Problem - Battery
Battery maintenance.
1. Register the Notebook PC for a one-year-warranty using the following website:
http://member.asus.com/login.aspx?SLanguage=en-us
2. Do NOT remove the battery pack while using the Notebook PC with the AC adaptor to prevent
damage caused by the accidental power loss. The ASUS battery pack has protection circuitry to
prevent over-charging so it will not damage the battery pack if it is left in the Notebook PC.
3. Store the battery pack in a dry location with temperatures between 10℃ and 30℃ if you will
not be using it for a long time. It is strongly recommended that you charge the battery pack
every three months.
4. If there are any abnormal battery conditions, perform a battery calibration using BIOS setup.
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