Appendix
42
Troubleshooting
I cannot dial out.
Try all the suggestions mentioned above.
Make sure you have a dial tone before dialing. The cordless handset might take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other appliances
might cause the phone to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless handset before dialing, or dialing from
another room with less background noise.
If other phones in your home are having the same problem, contact your telephone
service provider (charges might apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the power
adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have moved out
of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug
it back in. Allow up to one minute for the cordless handset and telephone base to
reset.
Other electronic products such as HAM radios and other DECT phones, can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
The batteries do not hold a charge.
Charge the battery in the cordless handset for at least 10 hours. For optimum daily
performance, return the cordless handset to the telephone base or charger when not
in use.
If the battery is depleted, it might take approximately 30 minutes to charge the
handset before it shows Low battery. Refer to the table on page 6 for details.
You might need to purchase a new battery. Please refer to Battery installation and
charging in this user’s manual on page 6.
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the handset on a flat
surface with the dial pad facing up.
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