AT&T GL2113-31 - About the Answering System; Answering System and Voicemail; Use the Answering System and Voicemail Together

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Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two dierent types of voice
messages: those recorded on its built-in digital answering system and those
recorded in your telephone service provider’s voicemail (fees may apply).
Your telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages dierently.
f If XX new messages display on the handsets, there are new messages in the
built-in answering system. To listen to messages recorded on your digital
answering system, press on the telephone base. To listen to messages
with a handset, see To listen to messages on a cordless handset on page
116.
f If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, dial an access number provided by your telephone service
provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail and
call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than the answering system, turn o the
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate the voicemail
service.
Use the answering system and voicemail together
You can also use the telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers, as
described below. To learn how to program your voicemail settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers aer six rings,
set your answering system to answer aer four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In
this case, allow six seconds per ring when determining the appropriate setting.