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AT&T EL52100 User Manual

AT&T EL52100
80 pages
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User’s manual
EL52100/EL52110
DECT 6.0 cordless
telephone/answering
system with caller ID/
call waiting

Table of Contents

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AT&T EL52100 Specifications

General IconGeneral
BrandAT&T
ModelEL52100
CategoryCordless Telephone
LanguageEnglish

Summary

AT&T EL52100/EL52110 Cordless Phone Manual

Congratulations and Product Overview

Model Identification

Details the specific model number and type of the AT&T cordless phone.

Hearing Aid Compatibility

Information regarding TIA-1083 compliance for hearing aid users.

Energy Efficiency Compliance

Notes the product's adherence to ENERGY STAR program guidelines.

Parts Checklist

Getting Started and Installation

Telephone Base Placement

Guidance on optimal placement of the telephone base for range and reception.

DSL Internet Connection Requirement

Information on the need for a DSL filter with high-speed internet service.

Customer Service and Support

Contact information and website for product support and inquiries.

Placement Avoidance Guidelines

Lists environmental factors and devices to avoid placing the base near.

Quick Reference Guide

Telephone Base Installation

Tabletop to Wall Mount Conversion

Steps to convert the telephone base from tabletop to wall mount installation.

Battery Installation and Charging

Installing the Handset Battery

Step-by-step instructions for correctly installing the handset battery.

Battery Model Information

Details on the required battery model and how to order replacements.

Battery Charging Status and Notes

Battery Charge Indicators

Explanation of screen indicators and actions for battery charging status.

Charging Notes

Important notes regarding battery charging and low battery warnings.

Wall Mount Installation Guide

Converting to Wall Mount

Detailed instructions for mounting the telephone base on a wall.

Wall Mount to Tabletop Conversion

Telephone Settings Menu

Menu Navigation and Structure

How to access and navigate the telephone's main menu system.

Handset Settings Configuration

Ringer Volume and Tone Adjustment

Setting the handset's ringer volume and selecting a ringer tone.

LCD Language Selection

Choosing the display language for the handset screen.

Handset Indicators and Voicemail

Voicemail Waiting Indicator

Visual alert on the handset for new voicemail messages.

Clearing Voicemail Indicator

Procedure to turn off the visual voicemail indicator.

Handset Key Tone and Date/Time Settings

Key Tone On/Off Control

Enabling or disabling the beep sound for key presses.

Setting the Date and Time

Configuring the date and time for the answering system.

Handset Dialing Settings

Home Area Code Setup

Setting the local area code for dialing and caller ID display.

Dial Mode Selection (Tone/Pulse)

Choosing between tone dialing and pulse (rotary) dialing.

Answering System Settings

Announcement Management

Recording or playing the system's greeting announcement.

Answering System Operation Modes

Answering System On/Off Control

Activating or deactivating the built-in answering system.

Answering System Features Setup

Call Screening Configuration

Enabling or disabling the preview of incoming messages.

Number of Rings Setting

Adjusting the number of rings before the answering system answers.

Answering System Remote Access and Alerts

Remote Access Code Configuration

Setting a two-digit code to access the answering system remotely.

Message Alert Tone Control

Enabling or disabling the beep alert for new messages.

Telephone Base Settings

Base Ringer Volume Adjustment

Controlling the ringer volume level on the telephone base unit.

Making, Answering, and Ending Calls

Initiating and Receiving Calls

Procedures for making and answering phone calls.

Predialing Before Pickup

Dialing a number before lifting the handset.

Temporary Ringer Mute

Silencing the telephone's ring temporarily during an incoming call.

Call Handling Features

Answering Calls

Methods for answering incoming calls, including Any Key Answer.

Speakerphone Operation

Switching between handset and speakerphone during a call.

Ending a Call

How to disconnect a call using the OFF/CLEAR button or handset placement.

Redial Functionality

Reviewing and Calling from Redial List

Accessing and dialing numbers from the list of last called numbers.

Saving Redial Entries to Directory

Copying numbers from the redial list into the phone's directory.

Redial List Management

Deleting Numbers from Redial

Removing specific entries from the redial list.

In-Call Options and Features

Volume Control During Calls

Adjusting the listening volume level while on a call.

Mute Microphone Function

Temporarily disabling the microphone during a call.

Flash and Call Waiting Handling

Managing incoming calls when already on a call.

Advanced Call Dialing Features

Temporary Tone Dialing

Switching to tone dialing temporarily on pulse lines.

Chain Dialing for Access Codes

Using stored numbers for dialing sequences like access codes.

Handset Locator Feature

Finding a Misplaced Handset

Using the base station to locate a missing handset.

Directory Management Overview

Directory Capacity and Usage

Information on directory storage limits and basic access.

Speed Dial Functionality

Introduction to assigning numbers for quick dialing.

Creating Directory Entries

Adding New Contacts to Directory

Step-by-step guide to adding new contacts with numbers and names.

Reviewing and Searching the Directory

Browsing Directory Contents

Navigating through the stored contact list alphabetically.

Alphabetical Name Search

Using dial pad keys to search for contacts by name.

Directory Entry Operations

Dialing from Directory Entries

How to make calls directly from saved directory contacts.

Deleting and Editing Directory Entries

Procedures for removing or modifying existing contact information.

Speed Dial Configuration

Assigning Directory Entries to Speed Dial

Linking directory contacts to specific speed dial keys.

Clearing Speed Dial Assignments

Removing contacts from speed dial locations.

Dialing via Speed Dial

Caller ID Service Overview

Understanding Caller ID Features

Basic information on Caller ID and Caller ID with Call Waiting.

Caller ID and Home Area Code

How the home area code setting affects Caller ID display.

Caller ID History and Memory Match

Caller ID Log Functionality

How the call log stores and manages incoming call information.

Memory Match Feature Explained

How Caller ID matches directory entries based on phone number.

Caller ID Operation and Indicators

Missed Calls Indicator

How the handset displays the number of unreviewed calls.

Reasons for Missing Caller ID Info

Explanations for privacy messages like 'PRIVATE NAME' or 'UNKNOWN CALLER'.

Managing Caller ID History

Reviewing Call History Entries

Accessing and browsing through the list of incoming calls.

Dialing Options from Call History

Adjusting number format for dialing or saving from call history.

Caller ID History Actions

Dialing from Caller ID History

Making calls directly from the call history entries.

Deleting Caller ID History

Removing individual or all entries from the call history.

Saving Caller ID Entries to Directory

Answering System and Voicemail Interaction

Distinguishing Voicemail and Answering System

How the phone indicates and manages voicemail vs. built-in messages.

New Message Notifications

Indicators for new messages on the base and handset displays.

Answering System Overview

Voice Prompts and Message Capacity

System guidance prompts and maximum message storage capacity.

Call Screening Functionality

How to preview incoming messages as they are recorded.

Answering System Operations

Call Intercept Feature

Option to speak to a caller during message screening.

Temporarily Silencing Message Alerts

Muting the audible alert tone for new messages.

Answering System Message Playback

Listening to Messages on Base/Handset

Methods to play recorded messages using the base or handset.

Answering System Message Playback Controls

Playback Options on Telephone Base

Controls for managing message playback on the base unit.

Playback Options on Handset

Controls for managing message playback on the handset.

Deleting Answering System Messages

Deleting All Old Messages

Procedure to erase all previously heard messages.

Recording and Playing Memos

Recording Personal Memos

Instructions for recording personal voice notes.

Playing Recorded Memos

How to access and play back recorded memos.

Answering System Message Window Displays

Remote Answering System Access

Remote Access Command Summary

List of commands to control the answering system via phone.

Appendix: Device Indicators and Alerts

Screen Icons Explained

Meanings of various icons displayed on the handset screen.

Handset Indicator Lights

Functions of the indicator lights on the handset.

Device Indicators and Alert Tones

Telephone Base Indicator Lights

Functions of the indicator lights on the telephone base.

Handset Alert Tones

Audible alerts and tones emitted by the handset.

Handset Display Screen Messages

Troubleshooting Common Issues

Phone Not Working/No Dial Tone

Basic troubleshooting for phones that do not power on or get a dial tone.

Unable to Dial Out

Resolving issues that prevent making outbound calls.

Troubleshooting Handset and Range Problems

Cordless Handset Performance Issues

Addressing problems with the normal operation of the handset.

Range and Power Errors

Troubleshooting 'OUT OF RANGE' or 'NO PWR AT BASE' messages.

Troubleshooting Battery and Signal Issues

Battery Charging and Retention Problems

Addressing issues where batteries don't charge or hold a charge.

Signal Interference and Noise

Resolving issues of static, noise, or weak signals.

Troubleshooting Sound and Call Quality

Speakerphone Sound Quality Issues

Improving sound quality when using the speakerphone feature.

Interrupted Calls and Interference

Troubleshooting dropped calls or hearing other calls.

Troubleshooting Ringing and Connectivity

Handset Not Ringing Troubleshooting

Diagnosing why the cordless handset is not ringing on incoming calls.

Troubleshooting Caller ID and Voicemail

Caller ID Service Issues

Resolving problems related to the Caller ID service not working.

Voicemail Indicator and Retrieval

Understanding voicemail alerts and issues accessing voicemail.

Troubleshooting Answering System Functions

Answering System Operation Errors

Resolving issues with ring count, date/time, and remote commands.

Answering System and Service Issues

Recording and Remote Access Problems

Troubleshooting message recording and remote access code detection.

Nontraditional Phone Service Issues

Problems with computer-based phone services and connections.

General Reset Procedure

Maintenance and Care Guidelines

Telephone Care and Protection

Guidelines for handling, avoiding water, and cleaning the telephone.

Important Safety Information

General Safety Precautions

Essential safety guidelines for operating the telephone.

Cordless Phone Specific Safety

Safety advice relevant to cordless telephone use.

Safety Information and Compliance

Interference and Battery Disposal Safety

Safety regarding potential interference and battery handling.

Pacemaker Safety Precautions

Guidelines for users with implanted cardiac pacemakers.

Telephone Recording Compliance

Note on legal compliance for recording telephone conversations.

Regulatory Compliance: FCC Part 68

Telephone Line Connection Requirements

Rules and requirements for connecting to the telephone network.

Ringer Equivalence Number (REN) Explained

Information on the REN for connecting multiple devices to a line.

Industry Canada Compliance

Technical specifications and compliance for Canadian use.

FCC Part 15 Compliance

Digital Device Interference Guidelines

Rules for Class B digital devices regarding radio interference.

Radio Frequency Energy Safety Standards

FCC criteria for safe absorption of radio frequency energy.

Limited Warranty Information

Warranty Coverage and Defect Resolution

Details on what the warranty covers and how defective products are handled.

Warranty Period and Exclusions

Information on the warranty duration and what is not covered.

Obtaining Warranty Service

Warranty Service Procedures and Requirements

Steps to get warranty service and required documentation.

Warranty Limitations and Legal Rights

Further warranty terms, limitations, and consumer legal rights.

Technical Specifications

RF, Channels, and Operating Environment

Key parameters like frequency band, channels, and operating temperature.

Voltage, Battery Life, and DECT 6.0

Power requirements, operating times, and DECT 6.0 technology details.

Telephone Operating Range

Factors affecting the wireless communication range of the phone.

Remote Access Wallet Card

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