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Terms of Service
Schedule 3 – Fee Schedule
In addition to any amounts due for your Services and Equipment, the following fees may apply. AT&T reserves
the right to change these fees, increase or decrease these fees, or impose additional fees without notice.
Additional fees may apply for non-standard installations or for equipment upgrades. If you have any questions,
please call 800.288.2020.
Monthly Fees
Fee
U-verse TV
AT&T Phone
When You Pay
Broadcast TV $4.99 - $5.99 Fee to help recover a portion of the amount local
Surcharge broadcasters charge AT&T to carry their channels.
E
quipment Fee: $15 Monthly recurring charge for set-top box when not
D
VR Receiver already included in package price.
Equipment Fee: $10 Monthly recurring charge for additional receivers.
Additional Receiver
HD Access Fee $10 Monthly recurring charge for access to HD programming.
Vacation Hold $5 $5 per line Monthly recurring charge if you put your service on a
temporary hold while on vacation (up to 9 months). If you
have U-verse TV, AT&T Phone and Internet you will be
required to put all three on hold, including all phone line(s).
Transactional Fees
Fee
U-verse TV
Phone
When You Pay
Late Payment Fee $9 $9
If you don’t pay your bill by the due date.
NSF/Returned Up to $30 Up to $30 If you make a payment by check or other method
Check Fee that is declined.
Bill Reprint Fee $5 per bill $5 per bill If you request a paper bill reprint.
Payment $5 per bill/payment $5 per bill/payment If you make your payment with the assistance of an
Convenience Fee Authorized Retail Agent, Customer Service or Collections
Representative.
Early Termination Up to $180 (pro-rated Up to $180 (pro-rated If you terminate your service prior to completing your
Fee by number of months by number of months agreed upon term.
completed) completed)
411/Directory $2.25/per use Charges for National Directory Assistance on the AT&T
Assistance network, including telephone numbers and addresses
of business, government and residential listings
throughout the United States.
Minimum Service Non-refundable Non-refundable one-time fee if we place your account
Charge flat rate of $6 in minimum service status due to non-payment.
Non-Return Up to $150 If you fail to return your equipment after canceling
Equipment Fee service.
Premium Package $5 If you change your programming package to a lower
Downgrade priced package within the first 30 days of ordering.
Service Repair $99 ($149 for $99 ($149 for If we have to dispatch a truck to repair your service.
Dispatch Dispatch on Demand) Dispatch on Demand) If you refuse to troubleshoot, the fee of $149 applies.
Additional charges apply for new wiring, new jack or
wall drop ($55 per outlet + $20 if a wall drop is required).
Installation Fee Up to $199 for U-verse Up to $199 for U-verse If you have new service installed.
TV; up to $99 for AT&T TV; up to $99 for AT&T
Phone Phone
Activation Fee $49 One-time charge that covers the work to set up your
account and activate the service.
Restoral Fee $49 per account $49 per account When you restore your service after it is placed in a
minimum service state.
Pricing, fees and features are subject to change at any time without notice. Effective March 2017.
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