62 Troubleshooting and FAQs
Problem Possible Causes Possible Solution
Phone will not
turn on
Battery is depleted. Charge the battery.
SIM card error
SIM card is damaged or
defective.
Take the SIM card to a
service center for testing.
SIM card inserted
improperly.
Check to ensure that the
SIM card is facing the right
direction and that it is fully
inserted into the slot.
Dirt or debris on the SIM
card contacts.
Use a soft, dry cloth
to clean the SIM card
contacts.
PIN code is
blocked
You have entered an
incorrect PIN code 10
consecutive times.
If you have the SIM card’s
PUK code, use the PUK
code to unlock the SIM
card.
If you do not have the PUK
code, contact your service
provider.
Unable
to enter
information
into the
Address Book
The Address Book’s
memory is already full.
Delete unneeded data
from the Address Book.
Specifications
63Specifications
Note: Talk time and idle time are based on ideal working environments.
Use of certain phone functions and network conditions can reduce
battery life and talk/idle time.
Handset Standards UMTS/HSPA: 850 MHz, 1900 MHz
GSM/EDGE: 850 MHz 1900 MHz
HSDPA: 3.6 MBps
Dimensions
(H×W×D)
4.48" x 2.38" x 0.44"
Weight
3.24 oz. (with battery)
Display
2.4" 262K TFT color screen
Camera
2.0 megapixels, supports images up to 1600 x 1200 pixels
Video capture
Up to 15fps (QVGA)
Extended memory
32 GB microSD card
Battery
900 mAh, Lithium-Ion (Li-Ion)
Features
MMS Video and Picture, Calendar, Speakerphone, Voice
Recorder, Bluetooth
Supported file types
Image: GIF, JPEG, PNG, BMP, Animated GIF, WBMP
Video: MP4
Audio: MP3, AMR, WAV, ACC, ACC+, MIDI
Continuous idle time
Up to 10 days
Continuous talk time
Approximately 4.5 hours
Charge time
Approximately 2.5 hours
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