SWIMMING POOL HEAT PUMP
SWIMMING POOL HEAT PUMP
Note: Switch off the power prior to maintenance or repairs.
IMPORTANT REMARK: if a malfunction can not be resolved immediately, in order to analyse the problem
itself, we will need to know the message(error code)that is displayed on the controller, as well as the
values for the settings (parameter 00-10 for LCD display while parameter 0-A for LED display) and for
status of the heat pump (ambient temperature,water inlet/outlet temperature and system coil temperature)
just before the failure or,if this is impossible, just after it.
Please keep this information at hand when calling customer service.
On the following pages, you will find an overview of the different types of failure problems that can occur,
along with directions to solve them.
Problem
Observation:
Possible cause
Solution
the heat pump works normally but there is no or insufficient heating
The screen displays the temperature but no error codes
1. In sufficient capacity of the heat pump in proportion to the
size of the swimming pool
2. The compressor works but the fan doesn't
3. The fan works but the compressor doesn't
4. The heat pump has not been placed on an optimal location
5. Faulty temperature setting
6. By-pass not adjusted
7. Massive ice formation on the evaporator
8. Not enough refrigerant
1. Install a larger sized model or an extra heat pump.
Cover the pool to limit heat loss
2. Check the electrical wiring of the fan. Replace the
condenser or the fan motor if necessary.
3. Check the electrical wiring of the compressor.
Replace the condenser or the compressor if necessary.
4. Make for sufficient air circulation(see manual for
details)
5. Set the correct temperature
6. Have the by-pass readjusted by the installer
7. Have the settings for automatic defrost control
checked by the installer
8. Have the heat pump checked by a refrigeration
technician
Problem
the heat pump doesn't work
Observation:
the screen does not light up and the fan/compressor doesn't make a sound
Possible cause
No electrical power supply
Solution
Check power supply (wiring, fuses,…………)
23
7.2 Trouble shooting guide
Improper installation may result in an electrical discharge that could lead to death of-or serious injury
to-pool users, installers or others due to electrical shock and may also cause damage to property.
DO NOT attempt to modify the internal configuration of the heat pump.
1. Keep your hands and hair clear of the fan blades to avoid injury.
2. If you are not familiar with your pool filtering systems and heat pump:
a. Do not attempt to adjust or service without consulting your dealer or your professional pool or air
conditioning contractor.
b. Read the entire installation and user manual before attempting to use, service or adjust the unit.
c. Start the heat pump at least 24 hours after its installation in order to prevent damage to the compressor.
To Next Page