How to resolve Java Applet connection issues with ATEN CN8000 Control Unit?
If the Java Applet won't connect to the CN8000 Control Unit, ensure that Java 6 Update 3 or higher is installed on your computer. Also, verify that you are including the correct login string when specifying the CN8000's IP address. If problems persist, close and reopen the Java Applet, then try again.
What to do if the remote mouse pointer is out of step on ATEN CN8000 Control Unit?
If the remote mouse pointer of your ATEN Control Unit is out of sync, follow these steps: 1. Check the Mouse Sync Mode setting. If it's set to Automatic, change it to Manual. 2. If you are in Manual mode, use the AutoSync feature to synchronize the local and remote monitors. 3. If the problem persists, use the Adjust Mouse feature to bring the pointers back in sync. 4. If the above steps don't work, consult Additional Mouse Synchronization Procedures.
Why Java Applet won't connect to ATEN Control Unit CN8000?
If the Java Applet won't connect to the ATEN Control Unit CN8000, make sure that Java 6 Update 3 or higher is installed on your computer. Also, verify that you are including the correct login string when you specify the CN8000's IP address. As a last resort, close and reopen the Java Applet and try again.
How to resolve video display problems with 13W3 interface systems on ATEN?
For video display problems with 13W3 interface systems, the display resolution should be set to 1024 x 768: * Under Text Mode: Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all * Under XWindow: Open a console and issue the following command: m64config -res 1024x768x60, then log out and log in.
How to fix the ATEN Control Unit CN8000 certificate error in browser?
If your browser generates a CA Root certificate is not trusted or a Certificate Error response when you log in, it may be because the certificate’s name is not found on Microsoft’s list of Trusted Authorities. The certificate can still be trusted. Alternatively, you can eliminate this message by importing a certificate issued by a recognized third party certificate authority.
How to fix Fedora remote server mouse pointer issues with ATEN CN8000?
If the remote server is running Fedora and the mouse pointer doesn't move, and the remote server is connected with a PS/2 cable, log into the CN8000 with a browser, open a viewer, and on the control panel set Mouse DynaSync to Manual.
How to solve video display problems with 13W3 interface systems on ATEN CN8000?
For video display problems with 13W3 interface systems (e.g., Sun Ultra servers) when using the ATEN Control Unit, the display resolution should be set to 1024 x 768. Under Text Mode: Go to OK mode and issue the commands: `setenv output-device screen:r1024x768x60` and `reset-all`. Under XWindow: Open a console and issue the command: `m64config -res 1024x768x60`, then log out and log in.
What to do if the Log Server program does not run on ATEN CN8000?
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0) Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
Why is ATEN Control Unit CN8000 operating erratically?
If the ATEN Control Unit CN8000 is operating erratically, ensure it is started before the KVM switch. If the KVM switch was started first, reset or restart it. You may also need to reset the CN8000.
Why Virtual Media doesn’t work on ATEN Control Unit?
If Virtual Media isn’t working with your ATEN Control Unit, especially on older computers, get the latest firmware version for your mainboard from the manufacturer and upgrade your mainboard firmware.
General| Dimensions (WxDxH) | 81 x 200 x 25 mm |
|---|---|
| Product color | Black |
| Power consumption (typical) | 6.3 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Storage relative humidity (H-H) | 0 - 80 % |
| DC-in jack | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| Motherboard chipset | - |
| Built-in speaker(s) | No |
Weight and Dimensions| Depth | 200 mm |
|---|---|
| Width | 81.5 mm |
| Height | 25 mm |
| Weight | 490 g |
Introduces the CN8000 system, its purpose, and capabilities.
Covers Over-IP, Virtual Media, Console/OOB access, and Remote Power Control.
Includes ease of configuration, multi-platform support, and on-screen keyboard.
Features superior video quality, flexible desktop display, and mouse synchronization.
Covers advanced security, external authentication, and user management features.
Specifies hardware and software requirements for client computers accessing the system.
Lists required hardware and ports for servers connected to the CN8000.
Identifies and describes the components on the front panel of the CN8000.
Identifies and describes the ports and connectors on the rear panel.
Provides instructions for mounting the CN8000 unit.
Details the procedure for mounting the CN8000 in a standard equipment rack.
Explains how to mount the CN8000 onto a DIN rail.
Step-by-step guide for physically connecting and installing the CN8000.
Guides users through accessing the CN8000 via browser, including security alerts and credentials.
Displays a snapshot of the remote server and links to launch viewers.
Allows users to configure viewer, language, and password settings.
Introduces administrative utilities for configuring the CN8000's environment.
Displays the CN8000's status, firmware version, and network addresses.
Covers service ports, IP address assignment, DNS server, and network transfer rate.
Configures login authentication and authorization from external sources.
Sets up logging to a Log Server and configures SNMP trap notifications.
Covers disabling local authentication, RADIUS settings, and security.
Configures LDAP/LDAPS authentication and CC Management authorization.
Filters access by IP/MAC and allows specification of a login string.
Defines username/password policies and settings for failed login attempts.
Details user profile items like username, password, permissions, and account types.
Sets up operating parameters for the RS-232 serial port and console access.
Instructions for downloading and installing new firmware versions.
Guides on how to launch the WinClient Viewer application.
Describes the functions and appearance of the WinClient control panel.
Details using virtual media icons and performing media redirection.
Details redirecting smart card readers for server authentication.
Customizes control panel items and graphical settings.
Configures screen options, user info display, and snapshot parameters.
Describes viewing and managing the system's event log file.
Provides instructions for installing the Log Server administrative utility.
Guides on launching the Log Server application and its interface components.
Describes the two main panels of the Log Server interface: List and Event.
Guides on installing the stand-alone Windows Client program.
Explains how to launch the Windows Client application and input serial number.
Describes the connection screen for accessing the CN8000 via Windows Client.
Details the login process using username and password for the Windows Client.
Controls access and security configurations through the Admin Utility.
Manages user profiles and permissions within the Administrator Utility.
Manages firmware upgrades, backups, and restores via the Admin Utility.
Guides on launching the Java Client application and inputting serial number.
Describes the connection screen for accessing the CN8000 via Java Client.
Details the login process using username and password for the Java Client.
Guides on extending the schema to support CN8000 attributes.
Explains methods to determine and assign an IP address to the CN8000.
Provides solutions for common operational problems like erratic behavior or slow mouse movement.
Details virtual media support for different drive types and client viewers.
Provides a procedure to clear corrupted or forgotten administrator login information.
Lists the technical specifications for connectors, switches, emulation, video, and environment.
To Next Page