How to fix if part of remote window is off my monitor using ATEN CN8000 Control Unit?
If part of the remote window is off your monitor when using the ATEN Control Unit, use the AutoSync feature to sync the local and remote monitors.
Why Windows Client won't connect to ATEN Control Unit CN8000?
If the Windows Client won't connect to the ATEN Control Unit CN8000, ensure that DirectX 7.0 or higher is installed on your computer.
Why don't local and remote mouse pointers sync on ATEN CN8000 Control Unit?
The default configuration is for the local and remote mouse pointers to automatically sync when you connect. Automatic mouse sync only supports USB mice on Windows and Mac (G4 or higher) systems, however. You must select Manual as the Mouse Sync Mode choice, and sync the pointers manually.
What to do if changing Mouse Sync Mode to Manual makes ATEN CN8000 crash?
If changing the Mouse Sync Mode to Manual makes the ATEN Control Unit CN8000 appear to crash, it may not actually be crashed. You can either wait approximately 5 minutes for normal operations to resume, or reset the CN8000 to get it going right away.
Why Virtual Media doesn’t work on ATEN Control Unit?
If Virtual Media isn’t working with your ATEN Control Unit, especially on older computers, get the latest firmware version for your mainboard from the manufacturer and upgrade your mainboard firmware.
What to do if the latest Java JRE causes performance issues with ATEN CN8000 Control Unit?
If you have installed the latest Java JRE and are experiencing performance and stability problems with your ATEN Control Unit, try using a Java version that is one or two updates earlier than the latest one.
How to sync local and remote mouse pointers on ATEN Control Unit?
If the local and remote mouse pointers do not sync on your ATEN Control Unit, there are two USB I/O settings for the Mac: Mac 1 and Mac 2. In general, Mac 1 works with older operating system versions, whereas Mac 2 works with the newer ones. If you experience pointer sync problems, try selecting the other mode.
Why does ATEN CN8000 Control Unit generate a CA Root certificate error in browser?
When logging in, if the browser generates a CA Root certificate is not trusted, or a Certificate Error response for the ATEN Control Unit, it means the certificate’s name is not found on Microsoft’s list of Trusted Authorities. The certificate can be trusted.
What to do if Java Applet performance deteriorates on ATEN Control Unit?
If the Java Applet performance deteriorates when using the ATEN Control Unit, exit the program and start it again.
Why Windows Client link doesn’t appear in Firefox for ATEN Control Unit?
If the Windows Client link doesn’t appear in the Remote Console Display when you log in with Firefox to the ATEN Control Unit, it is because the Windows Client link requires ActiveX, which Firefox does not support. Only the Java Applet is available.
General| Dimensions (WxDxH) | 81 x 200 x 25 mm |
|---|---|
| Product color | Black |
| Power consumption (typical) | 6.3 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Storage relative humidity (H-H) | 0 - 80 % |
| DC-in jack | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| Motherboard chipset | - |
| Built-in speaker(s) | No |
Weight and Dimensions| Depth | 200 mm |
|---|---|
| Width | 81.5 mm |
| Height | 25 mm |
| Weight | 490 g |
Introduces the CN8000 system, its purpose, and capabilities.
Covers Over-IP, Virtual Media, Console/OOB access, and Remote Power Control.
Includes ease of configuration, multi-platform support, and on-screen keyboard.
Features superior video quality, flexible desktop display, and mouse synchronization.
Covers advanced security, external authentication, and user management features.
Specifies hardware and software requirements for client computers accessing the system.
Lists required hardware and ports for servers connected to the CN8000.
Identifies and describes the components on the front panel of the CN8000.
Identifies and describes the ports and connectors on the rear panel.
Provides instructions for mounting the CN8000 unit.
Details the procedure for mounting the CN8000 in a standard equipment rack.
Explains how to mount the CN8000 onto a DIN rail.
Step-by-step guide for physically connecting and installing the CN8000.
Guides users through accessing the CN8000 via browser, including security alerts and credentials.
Displays a snapshot of the remote server and links to launch viewers.
Allows users to configure viewer, language, and password settings.
Introduces administrative utilities for configuring the CN8000's environment.
Displays the CN8000's status, firmware version, and network addresses.
Covers service ports, IP address assignment, DNS server, and network transfer rate.
Configures login authentication and authorization from external sources.
Sets up logging to a Log Server and configures SNMP trap notifications.
Covers disabling local authentication, RADIUS settings, and security.
Configures LDAP/LDAPS authentication and CC Management authorization.
Filters access by IP/MAC and allows specification of a login string.
Defines username/password policies and settings for failed login attempts.
Details user profile items like username, password, permissions, and account types.
Sets up operating parameters for the RS-232 serial port and console access.
Instructions for downloading and installing new firmware versions.
Guides on how to launch the WinClient Viewer application.
Describes the functions and appearance of the WinClient control panel.
Details using virtual media icons and performing media redirection.
Details redirecting smart card readers for server authentication.
Customizes control panel items and graphical settings.
Configures screen options, user info display, and snapshot parameters.
Describes viewing and managing the system's event log file.
Provides instructions for installing the Log Server administrative utility.
Guides on launching the Log Server application and its interface components.
Describes the two main panels of the Log Server interface: List and Event.
Guides on installing the stand-alone Windows Client program.
Explains how to launch the Windows Client application and input serial number.
Describes the connection screen for accessing the CN8000 via Windows Client.
Details the login process using username and password for the Windows Client.
Controls access and security configurations through the Admin Utility.
Manages user profiles and permissions within the Administrator Utility.
Manages firmware upgrades, backups, and restores via the Admin Utility.
Guides on launching the Java Client application and inputting serial number.
Describes the connection screen for accessing the CN8000 via Java Client.
Details the login process using username and password for the Java Client.
Guides on extending the schema to support CN8000 attributes.
Explains methods to determine and assign an IP address to the CN8000.
Provides solutions for common operational problems like erratic behavior or slow mouse movement.
Details virtual media support for different drive types and client viewers.
Provides a procedure to clear corrupted or forgotten administrator login information.
Lists the technical specifications for connectors, switches, emulation, video, and environment.
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