Why can't I access my PN9108 when I click the Power Management icon on ATEN CN8000 Control Unit?
You can't access your PN9108 via the Power Management icon on the ATEN Control Unit because the PN9108 already has over IP functionality. Only PON devices that don’t have their own over IP functionality (such as the PN0108) are supported.
How to solve video display problems with HDB15 interface systems on ATEN CN8000 Control Unit?
For video display problems with HDB15 interface systems, such as Sun Blade 1000 servers using the ATEN Control Unit, the display resolution should be set to 1024 x 768. Under Text Mode, go to OK mode and issue the following commands: `setenv output-device screen:r1024x768x60` then `reset-all`. Under XWindow, open a console and issue the command: `m64config -res 1024x768x60`, log out, and then log back in.
How to solve video display problems with 13W3 interface systems on ATEN CN8000?
For video display problems with 13W3 interface systems (e.g., Sun Ultra servers) when using the ATEN Control Unit, the display resolution should be set to 1024 x 768. Under Text Mode: Go to OK mode and issue the commands: `setenv output-device screen:r1024x768x60` and `reset-all`. Under XWindow: Open a console and issue the command: `m64config -res 1024x768x60`, then log out and log in.
What to do if the Log Server program does not run on ATEN CN8000?
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0) Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.
Why is there no Virtual Media icon on my Control Panel for ATEN CN8000 Control Unit?
The virtual media function only supports the Windows Client programs.
Why do I lose settings changes on ATEN Control Unit CN8000 after a timeout?
The CN8000 Control Unit times you out if you don’t click Apply. Without clicking Apply, your changes aren't recognized, and the timeout counter isn't reset. To save settings, click Apply to have them saved on the CN8000 and reset the timeout counter.
Why is my ATEN Control Unit CN8000 mouse moving so slow?
If mouse movement on your ATEN Control Unit CN8000 is extremely slow, it is likely because there is too much data being transferred for your connection to keep up with it. To resolve this, lower the video quality, so that less video data is transmitted.
What to do if the ATEN Control Unit CN8000 is operating erratically?
If your ATEN Control Unit CN8000 is operating erratically: * If it's connected to a KVM switch, ensure the CN8000 is started before the KVM switch. * If the KVM switch was started first, reset or restart the KVM switch. * Reset the CN8000.
Why does my antivirus program detect a trojan when using ATEN Control Unit CN8000?
The Windows Client Viewer uses an ActiveX plugin (windows.ocx) that some antivirus programs mistakenly identify as a virus or trojan. You can safely use the Viewer by adding the plugin to your antivirus program’s White List. Alternatively, use the Java Client Viewer instead.
How to resolve Java Applet connection issues with ATEN CN8000 Control Unit?
If the Java Applet won't connect to the CN8000 Control Unit, ensure that Java 6 Update 3 or higher is installed on your computer. Also, verify that you are including the correct login string when specifying the CN8000's IP address. If problems persist, close and reopen the Java Applet, then try again.
General| Dimensions (WxDxH) | 81 x 200 x 25 mm |
|---|---|
| Product color | Black |
| Power consumption (typical) | 6.3 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Storage relative humidity (H-H) | 0 - 80 % |
| DC-in jack | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| Motherboard chipset | - |
| Built-in speaker(s) | No |
Weight and Dimensions| Depth | 200 mm |
|---|---|
| Width | 81.5 mm |
| Height | 25 mm |
| Weight | 490 g |
Introduces the CN8000 system, its purpose, and capabilities.
Covers Over-IP, Virtual Media, Console/OOB access, and Remote Power Control.
Includes ease of configuration, multi-platform support, and on-screen keyboard.
Features superior video quality, flexible desktop display, and mouse synchronization.
Covers advanced security, external authentication, and user management features.
Specifies hardware and software requirements for client computers accessing the system.
Lists required hardware and ports for servers connected to the CN8000.
Identifies and describes the components on the front panel of the CN8000.
Identifies and describes the ports and connectors on the rear panel.
Provides instructions for mounting the CN8000 unit.
Details the procedure for mounting the CN8000 in a standard equipment rack.
Explains how to mount the CN8000 onto a DIN rail.
Step-by-step guide for physically connecting and installing the CN8000.
Guides users through accessing the CN8000 via browser, including security alerts and credentials.
Displays a snapshot of the remote server and links to launch viewers.
Allows users to configure viewer, language, and password settings.
Introduces administrative utilities for configuring the CN8000's environment.
Displays the CN8000's status, firmware version, and network addresses.
Covers service ports, IP address assignment, DNS server, and network transfer rate.
Configures login authentication and authorization from external sources.
Sets up logging to a Log Server and configures SNMP trap notifications.
Covers disabling local authentication, RADIUS settings, and security.
Configures LDAP/LDAPS authentication and CC Management authorization.
Filters access by IP/MAC and allows specification of a login string.
Defines username/password policies and settings for failed login attempts.
Details user profile items like username, password, permissions, and account types.
Sets up operating parameters for the RS-232 serial port and console access.
Instructions for downloading and installing new firmware versions.
Guides on how to launch the WinClient Viewer application.
Describes the functions and appearance of the WinClient control panel.
Details using virtual media icons and performing media redirection.
Details redirecting smart card readers for server authentication.
Customizes control panel items and graphical settings.
Configures screen options, user info display, and snapshot parameters.
Describes viewing and managing the system's event log file.
Provides instructions for installing the Log Server administrative utility.
Guides on launching the Log Server application and its interface components.
Describes the two main panels of the Log Server interface: List and Event.
Guides on installing the stand-alone Windows Client program.
Explains how to launch the Windows Client application and input serial number.
Describes the connection screen for accessing the CN8000 via Windows Client.
Details the login process using username and password for the Windows Client.
Controls access and security configurations through the Admin Utility.
Manages user profiles and permissions within the Administrator Utility.
Manages firmware upgrades, backups, and restores via the Admin Utility.
Guides on launching the Java Client application and inputting serial number.
Describes the connection screen for accessing the CN8000 via Java Client.
Details the login process using username and password for the Java Client.
Guides on extending the schema to support CN8000 attributes.
Explains methods to determine and assign an IP address to the CN8000.
Provides solutions for common operational problems like erratic behavior or slow mouse movement.
Details virtual media support for different drive types and client viewers.
Provides a procedure to clear corrupted or forgotten administrator login information.
Lists the technical specifications for connectors, switches, emulation, video, and environment.
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