How to access ATEN KL1108VN behind a router?
If the ATEN KL1108VN / KL1116VN switch is behind a router, you need to configure the router's Port Forwarding (Virtual Server) feature to allow access to the switch.
What to do if I experience a sudden loss of network connection to ATEN KL1108VN?
If you encounter a sudden loss of network connection with your KVM over IP switch, close your current connection and wait approximately 30 seconds before logging in again.
How to fix ATEN KL1108VN / KL1116VN still using old firmware after upgrade?
If the ATEN KL1108VN / KL1116VN appears to still be running the old firmware after an upgrade, your internet browser may be displaying cached web pages. To resolve this, clear your browser cache, delete all temporary internet files and cookies, close the browser, and then open a new browser instance.
How to resolve erratic operation of ATEN Switch?
To resolve erratic operation of the ATEN Switch, press and hold the Reset Switch for longer than three seconds.
What to do if sudden loss of network connection due to local reset of ATEN KL1108VN / KL1116VN?
If you experience a sudden loss of network connection due to a local reset of the ATEN KL1108VN / KL1116VN, close your current connection, wait about 30 seconds, and then log in again.
Why are there ghost images on the external monitor connected to ATEN Switch?
If you see ghost images on the external monitor connected to the ATEN KL1108VN / KL1116VN, the VGA cable might be too long. Replace it with a shorter cable.
Why can’t I set screen resolutions higher than 1280 x 1024 on ATEN KL1108VN / KL1116VN?
If you can't set the screen resolution higher than 1280 x 1024 on the connected computers, even though the ATEN KL1108VN / KL1116VN supports 1920 x 1200 for remote computers, it's because the integrated LCD monitor's maximum resolution is 1280 x 1024. It is recommended to set the connected computers to a screen resolution of 1280 x 1024 or lower.
What to do if the LCD monitor screen goes blank on ATEN KL1108VN Switch?
If the LCD monitor screen goes blank when you switch to one of the computers, it's likely that the screen resolution of that computer is set too high for the ATEN KL1108VN / KL1116VN's LCD monitor to display. Connect an external KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the KL1108VN / KL1116VN’s external console ports.
Why am I unable to log in to my ATEN KL1108VN Switch account?
If you are unable to log in to the ATEN switch, consider the following: 1. Ensure that you have entered your username and password correctly. 2. Verify that the administrator has granted you the necessary permissions to access the switch. 3. Check with your administrator to see if the switch is under CC management. If it is, the administrator will need to disable CC management on the switch or deselect it on the CC server.
What does '404 Object Not Found' mean when logging into ATEN KL1108VN Switch?
If you encounter the message '404 Object Not Found' when logging in from a browser, make sure you include the forward slash and the correct login string when specifying the KVM over IP switch IP address.
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