Why are my settings lost after timeout on the ATEN Switch KN1000A?
If you are making configuration changes in a web browser session and get timed out, the settings will be lost if you haven't clicked 'Apply'. The ATEN KN1000A switch isn't aware you're working without it. Click 'Apply' to save settings and reset the timeout counter.
How to fix the remote window being off-screen with ATEN Switch KN1000A?
If part of the remote window is off your monitor when using the ATEN Switch KN1000A, use the AutoSync feature to synchronize the local and remote monitors.
How to fix out of sync remote mouse pointer on ATEN Switch KN1000A?
If the remote mouse pointer is out of sync on the ATEN Switch KN1000A: 1. Check the Mouse DynaSync Mode setting. If it's set to Automatic, change it to Manual. 2. If in Manual mode, use the AutoSync feature to sync the local and remote monitors. 3. If the problem persists, use the Adjust Mouse feature to bring the pointers back in step.
Why do I still get a warning after importing the site's certificate on ATEN Switch KN1000A?
If you still get a message warning you about the site after importing the site’s certificate, it means certificate security checking noticed a certificate address mismatch. The certificate can still be trusted. You can click Continue to the website (not recommended) or disable mismatch checking.
How to resolve 'CA Root certificate is not trusted' error on ATEN Switch KN1000A?
If, when logging in, your browser generates a 'CA Root certificate is not trusted' or 'Certificate Error' response, the certificate’s name isn't on Microsoft’s list of Trusted Authorities, but the certificate can still be trusted. Alternatively, import a certificate issued by a recognized third-party certificate authority.
How to fix a frozen mouse pointer on Fedora with ATEN Switch KN1000A?
If the remote server is running Fedora and the mouse pointer isn't moving, and it's connected with a PS/2 cable, log into the ATEN KN1000A with a browser, open a viewer, and set Mouse DynaSync to Manual on the control panel.
How to fix erratic operation of ATEN Switch KN1000A?
If you experience erratic operation with the ATEN KVM switch KN1000A, make sure the KN1000A is started before the KVM switch. If the KVM switch was started first, reset or restart it. You may also need to reset the KN1000A.
Why is mouse movement so slow on my ATEN Switch KN1000A?
If mouse movement is extremely slow on the ATEN Switch KN1000A, it indicates too much data is being transferred. Lower the video quality via the Video Settings to reduce the amount of transmitted video data.
Why is the Windows Client link missing in Firefox for ATEN Switch KN1000A?
The Windows Client link requires ActiveX, which Firefox does not support. Therefore, when logging in with Firefox, only the Java Applet is available for the ATEN Switch KN1000A.
Outlines the necessary hardware and software for remote user computers and servers.
Step-by-step guide for installing the KN1000A and connecting devices.
Details device information, network, security, and other advanced configurations.
Settings for IP addressing, service ports, and network environment.
Sets up external authentication via RADIUS, LDAP, and CC Management servers.
Settings for managing power outlets, Wake on LAN, and scheduling.
Methods for accessing the console via Out-of-Band Access or serial connection.
Sets device time, timezone, language, and viewer preferences.
Explains the Virtual Media feature for file transfer and OS installation.
Detailed description of functions available in the JavaClient Control Panel.
Adjusting video quality and display settings for the JavaClient.
User communication feature for the JavaClient, similar to chat.
Steps for installing and launching the Log Server utility.
Downloading and connecting with the Windows Client Application.
Steps for logging into the KN1000A using the WinClient AP.
Downloading and connecting with the Java Client Application.
General safety guidelines for using the KN1000A and related equipment.
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