Troubleshooting
37
16 Troubleshooting
There is no dial tone!
Is the handset and telephone line cord correctly
plugged into the handset and the telephone
socket? (see “2.3 Connecting the telephone unit”)
The phone does not ring!
Check that the Ring Volume is not set to Off and
make sure that is not displayed on the screen
(see “7.1.3 Ringer volume”)
The other party cannot hear me!
Have you pressed the Mute key? Press the key
again and make sure that is not displayed on
the screen (see “7.2 Mute and Unmute the phone”)
The Caller’s number is not displayed!
The network does not support CID, CID is
unavailable or unknown.
I cannot receive new SMS!
SMS memory is full: Delete old SMS to receive new
ones.
Wrong SMS sending and receiving numbers: Check
your SMS settings. (see “9.5.1 SMS Centre”)
Aton_C29_EN.book Page 37 Monday, June 22, 2009 4:04 PM
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