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ATS 3210 - Introduction; Unpacking; After Sale Support

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Series 31XX, 32XX Furnaces | B. Introduction 5
B. Introduction
B.1 Unpacking
Retain all cartons and packaging materials until the unit is operated and found to be in
good condition. If damage has occurred during shipping, notify Applied Test Systems
and the carrier immediately. If it is necessary to le a damage claim, retain the packing
materials for inspection by the carrier.
B.2 After Sale Support
When you receive your equipment, copy your data label information onto the data
label template below (Figure B.1). Doing this will ensure you will have the appropriate
information for your records.
If you have any questions concerning the operation of your unit, contact your sales
representative. Before calling, please obtain the serial number from the unit’s data label.
Also, please be prepared to give a complete description of your problem.
Figure B.1 - Sample ATS data tag

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