1/17/03
SOFT TOUCH TROUBLESHOOTING
**If the service light comes on, count the number of flashes and see below
?? 1 RED FLASH = LOW FLOW OR NO FLOW
The flow light will go out and the Service light will flash once
o Verify the that the filter is clean
?? If filter is dirty, clean the filter to increase the overall flow.
o Verify the water exiting the filter is not being diverted away from the inlet of the manifold.
?? Make sure they do not have valves closed off or water being diverted away to other
water features like waterfalls, therapy jets, etc. If they are diverting water away to
a water feature, they may have to adjust the valve so more flow goes through the tri
sensor to activate the flow. REMINDER: you need at least 15 GPM going through
the flow switch to activate it.
o Verify that the Manifold Strainer Screen is Clean
?? The strainer screen is located in the bottom portion of the manifold on the inlet
side.
?? Even if the screen appears clean, run the pump for a few seconds to flush any
debris that may have fallen back into the pipes.
o The Tri Sensor may have Failed
?? Check Tri Sensor Flow switch for continuity
?? See Diagram “4A”
o Tri Cable may have Failed
?? Check Tri Sensor Cable for Continuity
?? Use a multi motion for continuity check
?? 2 RED FLASHES – Low Amps with Salt OK
o Cell may be Scaled
?? If cell is dirty, put cell in bucket with 1 part muriatic acid to 4 parts water for 15-
minute intervals until scale is completely removed. HINT: VERIFY
CHEMISTRY TO DETERMINE WHY CELL SCALED.
?? If cell scales within a week, unit may not be reversing polarity.
?? If cell scales 2 weeks or longer, water is unbalanced.
o 20 amp fuse blown
o replace 20 amp fuse
o Verify that unit is grounded correctly
o On the PS at J3 location verify you have 12 to 12 ½ dc volts.
?? If you do not BAD POWER SUPPLY
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