Avaya S8700 - S8700 Media Server-IP Endpoints and PRI Trunks; Overview for S8700 Media Server November 2003; S8700 Media Server and Contact Center-Analog, DCP Stations, and PRI Trunks; S8700 Media Server and Contact Center-IP Endpoints and PRI Trunks

Overview
High-level capabilities
Overview for S8700 Media Server 27
November 2003
S8700 Media Server—IP endpoints and PRI
trunks
•
100,000 BHCC
• 250 media gateways
• 12,000 IP endpoints
• 450 IP endpoints per CLAN board.
S8700 Media Server and contact
center—analog,
DCP stations, and PRI trunks
• Low contact center usage—75,000 BHCC (low = simple vectors, minimal skill level use; skills-
based routing is under High)
• Typical contact center usage—40,000 BHCC
• High contact center usage—25,000 BHCC (high = pre-routed calls, BSR with many skill levels,
heavily linked vectors, long speed to answer and many different announcements).
S8700 Media Server and contact center—IP
endpoints and PRI trunks
•
Low contact center usage—65,000 BHCC (low = simple vectors, minimal skill level use; skills-
based routing is under High)
• Typical contact center usage—35,000 BHCC
• High contact center usage—25,000 BHCC (high = pre-routed calls, BSR with many skill levels,
heavily linked vectors, long speed to answer and many different announcements).
S8700 Media Server with
G650/MCC1/SCC1/G600 Media Gateway
and G700 Media Gateway (IP
endpoints)—(DCP stations) general
call mix
• 90% G650/MCC1/SCC1/G600 Media Gateway processing and 10% G700 processing—202,000
BHCC (198,000 MCC1/SCC1/G600 Media Gateway BHCC and 4,000 G700 Media Gateway
BHCC).
• 50% G650/MCC1/SCC1/G600 Media Gateway processing and 50% G700 processing—130,000
BHCC (110,000 G650/MCC1/SCC1/G600 Media Gateway BHCC and 20,000 G700 Media
Gateway BHCC).