Pro Tools | Carbon — 11/9/20 7
Footswitch may have inverted behavior after changing footswitches while Pro Tools | Carbon is running. (PT-265571)
Pro Tools | Carbon detects the footswitch polarity when it powers on. If you find that the footswitch you have connected is inverted from
expected behavior, power cycle Pro Tools | Carbon while the footswitch is connected.
User Interface Issues
Some Pro Tools | Carbon tool tip text and Playback Engine menu text does not follow the system language setting. (PT-267042
and PT-267042)
Certain tool tip text, such as tool tips for the DSP Mode button, for the Pro Tools | Carbon section in the System Usage window, may
be displayed in English (US) rather than the selected system language. Also, when a Pro Tools | Carbon device has a network connection
to your computer but does not have an AVB connection, instructional text is included in the Playback Engine menu (
Setup > Playback
Engine
) describing how to enable the AVB connection for the device. This text is always displayed in English (US) rather than following
the system language setting.
Graphics anomalies in the Hardware Setup. (PT-266710)
It is possible for the Hardware Setup to display graphics anomalies such as corrupted text in the Talkback and Dim sections, and
Pro Tools Aggregate I/O above Pro Tools | Carbon in the Peripherals list. If this occurs re-launch Pro Tools.
Pro Tools Becomes Unresponsive or Quits Unexpectedly
After changing Playback Engine while both Pro Tools | Carbon and HD Native Thunderbolt or HD Native PCIe are connected and
powered on, Pro Tools may quit unexpectedly. (PT-266690)
Pro Tools may quit unexpectedly if the Playback Engine is changed while both HD Native and Pro Tools | Carbon are connected and
powered on. If this occurs, power off any peripherals connected to HD Native (such as MTRX Studio) and re-launch Pro Tools.
On systems that support sample rates higher than 96 kHz, the system may become temporarily unresponsive when opening
a session at 44.1, 88.2, or 176.4 kHz if the session previously open was at 48, 96, or 192 kHz and vice versa. (PT-266576)
When opening a Pro Tools session at a different sample rate than the one previously open, a number of operations must take place that
can potentially prevent you from performing other actions until the process finishes. The duration of this process depends on the differ-
ence between the two sample rates, among other factors, and usually takes only a few seconds. In some systems, however, a longer wait-
ing time (up to 13 seconds) has been observed.
Pro Tools quits unexpectedly or becomes unresponsive during Online Bounce Mix. (PT-264769)
When performing an Online Bounce Mix in Pro Tools, Pro Tools may quit unexpectedly or become unresponsive. If this occurs, navi-
gate to /Library/Preferences/Avid/Pro Tools/ and delete Pro Tools Prefs, then re-launch Pro Tools.
Enabling DSP Mode in a session with the Tegeler plug-in may result in Pro Tools quitting unexpectedly. (PT-264724)
Pro Tools may quit unexpectedly if DSP Mode is enabled on a track when a Tegeler hardware plug-in is used in the session. If this oc-
curs, remove the Tegeler plug-in from your session.
Pro Tools may become unresponsive with dense amounts of plug-in automation. (PT-266683)
In sessions with large amounts of plug-in automation on tracks in DSP Mode it is possible for Pro Tools to become temporarily unre-
sponsive in certain situations, such as during long passes of Loop Record.
Pro Tools quits unexpectedly when multiple instances of a Kontakt instrument are created. (PT-263210)
Pro Tools may quit unexpectedly when multiple instances of a specific Kontakt instrument are created within a session (most frequently
but not limited to Alicia's Keys). In some cases, this is accompanied by the output metering LEDs on Pro Tools | Carbon lighting up at
full scale although no audio is output. Power cycling the unit and subsequently relaunching Pro Tools resolves this issue.
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