26 AVTECH Software Inc.
Advanced Topics Room Alert Signal Tower
Performing A Firmware Recovery
If the Room Alert Signal Tower unit is not accessible on the network, the Link LED (left LED on the
network adapter) is unlit and the Activity LED (right LED on the network adapter) is blinking orange,
the Room Alert Signal Tower unit is currently requesting a rmware recovery. The AVTECH Device
Discovery Utility is capable of performing a rmware recovery in the event that this occurs. To begin the
rmware recovery process, please complete the following steps:
Install the AVTECH Device Discovery Utility on a computer with a single Ethernet adapter.
Download the most current version of the Room Alert Signal Tower Firmware Update le from
the ‘Downloads’ section of the AVTECH.com website.
Connect the Room Alert Signal Tower unit to this computer using a cross-over Ethernet cable
and power on the Room Alert Signal Tower unit.
Assign a static IP address to the computer being used and close or disable all software rewalls,
anti-virus application and/or pop-up blockers.
Open the AVTECH Device Discovery Utility and press the reset button (the button next to power
port on back of the Room Alert Signal Tower unit).
A dialog will load explaining that a unit is requesting rmware recovery. Click ‘Ok’ and enter the
MAC address printed on the label on the underside of the Room Alert Signal Tower unit.
Follow the instructions that load to complete the rmware recovery process.
NOTE: If the Room Alert Signal Tower unit is found to be in need of a rmware recovery, please notify AVTECH Support by
Live Chat or email for a quick consultation. This may save you valuable time and effort or help you to determine what caused
the situation so that it can be avoided in the future.
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