AXIS 2100 User’s Guide Troubleshooting
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Appendix A - Troubleshooting
This appendix provides useful information on solving problems you might have with your
AXIS 2100.
Frequently Asked Questions
Q: Which modem should I select in the list on the Modem Settings page if mine is not
listed?
A: Generic.
Q: Do I have to use one of the listed ISPs on the ISP Settings page?
A: No. You can make whatever settings you like for your own ISP. You can use the name
"Generic" for your own settings.
Q: When should I use the Null Modem Cable?
A: This cable is only intended as an alternative for configuring your camera when there is
no network available.
Q: Can I set up my camera to run as a PC-cam on my computer?
A: No. The AXIS 2100 is a network camera for use only on Ethernet networks or with a
modem.
Q: Do I have to use the Wizards whenever I want to make changes?
A: No. Everything which is configured in the Wizards can also be configured individually
from the links on the left hand side of the Administration Tools page.
Q: What are the ftp-path, the ftp-host name and ftp-user name?
A: If you are uploading your images to an ftp-server, the ftp-path is the location of the
directory on the remote ftp-server where you will be saving your images, the ftp-host is the
name or IP-address of the ftp-server and the ftp-user name is the identity you use for
logging in to the ftp-server.
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