Axis P5635-E - Storage, Environment, and PTZ Error Troubleshooting

AXISP5635–EPTZDomeNetworkCamera
Troubleshooting
Videocannotberecorded
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.
NO NO
NO
TICE TICE
TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
Productdoesnotfunctionincoldenvironment
ArcticTemperatureControl*/
TemperatureControl
Duringstartupinacoldenvironment,functioninthemechanicalpartsissuspendeduntilthey
aresufcientlyheated.
*ArcticTemperatureControlvalidforspecicproductsonly
TextoverlayaboutPTZerrors
TextoverlayaboutPTZerrors
Incasethepan/tiltdrivecomponentsorthecameracomponentsexperienceaproblemthatcannot
automaticallybecorrected,thistextoverlaywillappearandthePTZStatusinSystemOptions
>Maintenancewillbesetaccordingly.Theproblemmaybecausedbyphysicalblockingofthe
mechanics,heavyvibrations,mechanicalwearorothermalfunction.Insomecasestheproblem
mightbetemporaryandcanberesolvedinthenextmovementorafterpressingtheTestbutton
underSystemOptions>Maintenance>PTZStatus.
"Notenoughpowerforboth
cameraandpantiltmotors"
Thecameradoesnotgetenoughpowerforboththecameraandthemotorsafternegotiatingwith
thePowerSourcingEquipment(PSE),forexampleaninjectorormidspan.
PleaserestartthePSEbyunpluggingthemainsadapterand/orrestartthecamera.
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